The Hospital The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards.

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here .

Family Healthcare Support Worker

Must be proficient in AUSLAN

$38.34 - $69.01 per hour (including casual loading, shift-dependent) + salary packaging

Full job-training provided

Great chance for school leavers, students, early retirees and parents returning to work

Location: City of Merri-bek

About The RCH’s Family Healthcare Support Team The Family Healthcare Support team is an evolving service working with the Complex Care Hub to coordinate the out-of-hospital support for eligible families.



The team provide support to children with complex medical needs in their home environment or other appropriate settings. Care is delivered independently, often in the absence of parents in line with the child's specific care plan. This care plan is developed in collaboration with the family, their medical specialists, and other members of the RCH team.

What You’ll Do As a successful Family Healthcare Support Worker you will:

provide tailored care based on the patient’s needs outlined in their care plan, which may include personal care, specific medical interventions, giving tube feeds and medications

maintain the safety and well-being of the child as outlined in the child specific training manual and report any concerns to the parents

support children to access activities, education, and community outings, if appropriate

and be responsible for the protected management of equipment during shift times

The Impact You’ll Make Not Only Will You Be Joining The RCH’s Heart-warming Community, But You Will Also Directly Contribute To Our Vision Through

building positive professional relationships with parents and children and strengthen RCH community bonds

bridging the access to care gap by providing care to children within the comforts of their own community

providing necessary respite for parents and family members, allowing them to other essential responsibilities





What You’ll Bring To The Team As well as a keen attitude to learn you will have:

a strong ability to complete verbal and written assessments delivered in English

an ability to travel independently

well-developed interpersonal skills and a professional demeanour

efficient computer skills and the ability to enter data accurately

What You’ll Get In Return

Salary Packaging – Increase your take home pay by up to $11,500 per annum

Looking for a new set of wheels? We support Novated Leases through our partnership with SmartSalary

Workplace Culture of continuous improvement, support and training

Discounts on Private Health Insurance

Help when you need it most Counselling, financial coaching, legal support, nutritional support and specialist helpline services, and more through our EAP partner, Converge

Unlimited access to select fitness facilities in your local area via Fitness Passport (after 3-months of continued service)

Mandatory Occupational Violence and Aggression deescalation training for all staff – because your safety is our priority

Retail discounts and more

Why work at the RCH? RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world‑class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer staff perks such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from cultu

📌 Family Healthcare Support Worker (Melbourne)
🏢 The Royal Children'S Hospital
📍 Melbourne