Employment Team Leader

TMSG Limited | Townsville, Queensland
Full-time | 38 hours per week | SCHADS Award Level 4.4 to 5.1

Lead a team. Build community connections. Help people find pathways into employment.

TMSG Limited is seeking an experienced Employment Team Leader to lead our employment and training programs and support participants to achieve meaningful employment outcomes.

We are a not-for-profit organisation supporting people who arrive as migrants to Townsville and surrounding communities. Our purpose is to inspire our community to embrace cultural diversity, guided by respect, trust, integrity and dignity.

About the role

Reporting directly to the CEO, you will lead and support the Employment Team, coordinate program delivery and oversee performance, quality and contractual requirements.

This is a hands-on leadership role. Alongside supervising the team, you will directly coordinate and deliver an allocated Skilling Queenslanders for Work program, supporting participants from recruitment through training and into employment.

Your responsibilities will include:

- Leading, supervising and supporting the Employment Team.
- Monitoring participant engagement, training completion, employment outcomes and program targets.
- Helping participants overcome barriers to training and employment through practical support and referrals.
- Building robust relationships with employers, training providers, government departments and community organisations.
- Maintaining accurate records, coordinating reporting and ensuring compliance with funding agreements.
- Identifying risks and opportunities to improve program delivery and participant outcomes.

About you

You bring relevant qualifications and/or substantial experience in employment services,



community services, workforce development, training, or a related field.

You will also have:

- Experience supervising, coordinating or leading a team.
- Experience delivering government-funded or outcomes-based programs and meeting performance targets.
- Strong participant engagement, case coordination and employer relationship skills.
- The ability to manage multiple priorities, deadlines and program requirements.
- Clear communication, sound judgement and strong administrative and reporting skills.
- A commitment to cultural diversity, equity and respectful service delivery.

Experience with Skilling Queenslanders for Work or similar programs, and working with culturally and linguistically diverse communities, will be highly regarded. Current First Aid and CPR certification is desirable.

Requirements

Applicants must have Australian working rights, a current Blue Card or eligibility to obtain and maintain one, and a satisfactory criminal history check. Local travel and completion of required induction, safeguarding and other mandatory training are also required.

Why join TMSG?

Make a practical difference in a community-focused organisation that values teamwork, cultural diversity, prospect and social justice. Your leadership will help participants build skills, confidence and connections for their working future.

Apply now

Submit your resume and a cover letter outlining your relevant experience and interest in the role to [email protected]

Applications close: 20/11/2026
Enquiries: [email protected]

We welcome applications from people of diverse backgrounds, including Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse communities.

Work Location: In person

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