Occupation: IT and telecommunications

Reference: 1551507

Selection Criteria

KSC 1: Demonstrated experience administering, maintaining and troubleshooting ICT infrastructure and cloud-based services such as, Microsoft 365, Microsoft Entra ID, Google Workspace, Windows Server and virtualised environments, with an understanding of identity management, security and device management.

KSC 2: Demonstrated experience developing, maintaining and troubleshooting scripts and automating processes using technologies such as Python, PowerShell or equivalent, including working with web APIs, data processing and systems integration.

KSC 3: Demonstrated capacity to investigate, diagnose and resolve complex technical issues across a broad range of ICT systems, including servers, basic network connectivity, cloud services, end-user devices, endpoint management, AV systems and educational applications and elevate issues where required

KSC 5: Demonstrated commitment to continuous improvement, technical documentation and professional development, with the ability to evaluate and implement approved technologies, improving existing systems and contribute to school and Department of Education ICT initiatives.

Role

The position has a primary focus on cloud and SaaS systems administration, scripting and automation, systems integration and infrastructure maintenance. The Systems Administrator will undertake technical work with an appropriate degree of autonomy, investigate and resolve complex issues and contribute to the development and improvement of school ICT services under the direction of the ICT Manager.

As a member of the eServices team, the position also provides general ICT operations and end-user support, assists with device deployment and classroom technologies,



and undertakes other related support duties as required or instructed by the ICT Manager, Principal or School Leadership, consistent with the classification and requirements of the position

Range 3 is distinguished by the introduction of management responsibility and accountability for the delivery of professional support services. The role will usually impact beyond the work area or professional field. It seeks to gain cooperation of other staff members or members of the school community to achieve specific objectives, such as in school administration, operations or educational programs.

Direction on targets and goals is provided but the position will have some degree of latitude in determining how they are achieved. This latitude will generally be limited by standard procedures and school policy.Deviation from standard procedures and school policy will require guidance and direction from senior management.

The provision of business management responsibilities becomes a feature at range 3.Management of staff to achieve the expected outcomes is a key responsibility.Staff management issues will be resolved with minimal reference to senior management, although guidance will be required in more complex cases.Senior management will be provided with timely reports and advice,



although this will generally be confined to matters relating to the immediate work area, service provision or educational program and is unlikely to impact substantially on whole of school operations.

This is the minimum range for positions that carry a mandatory qualification requirement of not less than four years.Qualified student support positions become a feature at range 3 (e.g. therapists, psychologists) where standard professional services are delivered.Professional support and guidance will be close at hand and deviation from standard procedures and school policy will require guidance and direction from senior management.

An education support class position supports the educational services being provided to students, but must not include duties of teaching as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor.Supervision of students cannot be required except where it is an integral part of the employee’s position or involves supervision of students individually or in small groups, in controlled circumstances, where the responsibility for students remains clearly with a teacher.

Responsibilities

The ICT Systems Administrator will be responsible for:

1. Scripting, Automation and Systems Integration

Develop, maintain, troubleshoot and improve scripts, automated workflows and system integrations using technologies such as Python, PowerShell and web APIs. Support data synchronisation, transformation, reporting and other automated processes. Identify and recommend opportunities to improve, modernise or replace existing solutions to enhance reliability, security and efficiency and implement agreed changes within established requirements.

2. Cloud Service

📌 ICT Systems Administrator (Victoria)
🏢 Government schools
📍 Victoria