Job Type: Full-time

Operations Manager - Better Connect (Mental Health, AOD & Suicide Prevention program)Full-timeSenior leadership opportunity with Queensland-wide impactFull-time ongoing position, offering flexible working conditionsBased in Sunshine Coast, Rockhampton or Hervey Bay with QLD travel requiredAbout the programEach is proud to be the Lead Agency of the Better Connect program, a Mental Health, Alcohol and Other Drugs, and Suicide Prevention service, an initiative delivering comprehensive, integrated, and person-centred care across the CCQ region (Central Queensland, Wide Bay, Sunshine Coast).Your role, your impactAs Operations Manager, you will play a pivotal role in overseeing the provision of services at our hubs and managing the collaborative care journey within the service. You will lead the seamless integration of referral systems from Head to Health, ensuring compliance with contract, model, and fidelity requirements across all service streams. Your leadership will be instrumental in maintaining high standards of service quality, fostering an integrated approach to care, and driving operational excellence within the consortium.Provide ultimate oversight and leadership for each hub, ensuring consistent practices and integrated service structuresWork closely with managers to foster a cohesive approach to service delivery and innovationOversee governance structures, manage budgets, and ensure financial sustainabilityProvide regular, accurate reporting to inform strategic decision-making and showcase program impactSupport the professional growth and development of staff, fostering a culture of continuous improvementActively engage in co-design processes to foster collaboration and innovation, gathering stakeholder input to develop effective solutionsAbout youYou're a dynamic leader with a Bachelor's degree in health management, business, or a related field,



complemented by at least five years of experience in mental health or alcohol and other drugs leadership roles. Your background includes successfully managing multiple locations and teams, demonstrating strong leadership and support capabilities.You possess deep knowledge of the mental health and AoD sectors, policies, procedures, and regulations, coupled with a commitment to delivering person-centred care that respects diverse backgrounds and life experiences. Your commitment to cultural safety, trauma-informed care, and person-centred approaches underscores your dedication to inclusive, effective service delivery.QualificationsBachelor's degree in health management services, business, management, social work, human services, aged care, community services, health, or a related field (highly regarded).What's in it for you?At Each you'll be supported to be your best. We provide:Generous Salary Packaging – up to $18,550 + 12% superMore leave when you need it – 5 weeks annual leave and the option to purchase extra leaveDiversity & belonging – We value all backgrounds, abilities and identities and are committed to cultural safetySupport your wellbeing – Access to Fitness Passport and EAP for you and your familyProfessional development and leadership growth opportunitiesSupportive and cooperative executive leadership teamApplications Close: Sunday 15th November 2026Our Commitment to Inclusion at EachAt Each, inclusion is at the heart of how we work, connect and care. We're committed to a workplace where everyone feels safe, respected and able to be themselves. We celebrate diversity in all its forms, including Aboriginal and Torres Strait Islander Peoples, LGBTIQA+ communities, people with disability, people from diverse cultural and faith backgrounds, people with lived and/or living experience and people of all age and genders. Each is a child safe organisation with zero tolerance for child abuse, and we are committed to protecting the safety and wellbeing of all children and young people.We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.

📌 Operations Manager - Better Connect (Mental Health, AOD & Suicide Prevention program) (Gympie)
🏢 Each
📍 Gympie