About the role

We’re looking for an energetic, hands-on Food & Beverage Duty Manager who loves being where the action is. From a busy restaurant service to a buzzing event, you’ll be the leader on the floor, bringing the team together, creating memorable guest experiences and making sure every shift runs brilliantly.

This is a role for someone who genuinely loves hospitality. You’ll lead from the front, jumping in alongside the team during busy periods, supporting our associates, solving problems in the moment and creating the kind of positive environment where people enjoy coming to work.

Overseeing both outlet and event operations, you’ll help deliver everything from day-to-day restaurant service to functions and special events. You’ll work closely with our culinary and operational teams to ensure great food, great service and seamless execution, while keeping an eye on service standards, staffing, training and financial performance.

Just as importantly, you’ll play a big part in shaping our team culture. You’ll coach and recognise outstanding performance, help people grow and set the tone through your own enthusiasm, professionalism and willingness to get involved.

If you take pride in exceptional service,



thrive in a fast-paced environment and believe the best hospitality leaders are never afraid to roll up their sleeves, we’d love to hear from you.

Key responsibilities

- Handle employee questions and concerns

- Monitor employees to ensure performance expectations are met

- Provide feedback to employees based on observation of service behaviors

- Assist in supervising daily shift operations

- Supervise restaurant and all related areas in the absence of the F&B; Operations Manager

- Ensure all employees have proper supplies, equipment and uniforms

- Communicate to Chef and Restaurant Manager any issues regarding food quality and service levels

- Ensure compliance with all restaurant policies, standards and procedures

- Monitor alcohol beverage service in compliance with local laws

- Manage to achieve or exceed budgeted goals

About you

- Ability to interact with guests to obtain feedback on product quality and service levels

- Ability to handle guest problems and complaints

- Ability to supervise on-going training initiatives

- Ability to coach and counsel employees regarding performance on an on-going basis

- Ability to analyze information and evaluate results to choose the best solution and solve problems

- Ability to recognize good quality products and presentations

📌 Food & Beverage (F&B) Duty Manager (Melbourne)
🏢 Courtyard by Marriott
📍 Melbourne