Join our team at Lumus Imaging and become part of a company that is dedicated to the wellbeing of our people, patients, and communities. With over 30 years of experience, Lumus combines knowledge and expertise with the empathy and care of our staff.
The Lumus imaging team are on a look out for a full-time receptionist to join the team in Richmond.

We are open from Monday to Friday 6.30 AM to 10 PM, Saturdays and Sundays from 8 AM to 8 PM. This role is ideal for someone who enjoys delivering exceptional customer service in a quick-paced healthcare environment.

Key Responsibilities

- Deliver exceptional customer service by welcoming patients and managing front desk enquiries.
- Coordinate and manage medical imaging bookings for inpatient and outpatient appointments.
- Answer and direct incoming calls professionally and efficiently.
- Perform general administrative and clerical duties.




- Maintain accurate patient records and data entry with a high level of attention to detail.
- Liaise effectively with patients, medical professionals, referring practitioners, and internal teams.
- Process billing and banking tasks, including Medicare, DVA, health funds, and WorkCover transactions.

About You

- Previous reception, administration, or customer service experience, ideally within a healthcare environment.
- Outstanding communication and interpersonal skills.
- Strong organisational skills with the ability to manage competing priorities.
- High attention to detail and accurate data entry skills.
- A professional, compassionate, and patient-focused approach.
- The ability to work effectively in a busy team environment.

📌 Medical Receptionist (Richmond)
🏢 Lumus Imaging
📍 Richmond