Technical Services Representative – WA (Welshpool)

Technical Services Representative – WA (Welshpool)

02 Nov
|
Highgrade Personnel
|
Welshpool

02 Nov

Highgrade Personnel

Welshpool

Mining Technical Services Rep – WA

Competitive salary + Company Vehicle | Perth Based | Monday–Friday

Ready to step away from FIFO without leaving the underground mining industry behind?

Highgrade Personnel is partnering with an established mining ground support provider to recruit a Technical Services Representative based in Welshpool, Perth.

This is a fantastic opportunity for an experienced underground mining professional looking for a change of pace, offering the chance to put your operational knowledge to use in a technical, client-facing role while enjoying the benefits of being home every night.

Working closely with clients and alongside an experienced ground support specialist, you'll play an significant role in supporting existing products, introducing new technologies and ensuring the quality and performance of ground support solutions across WA mine sites.

The Opportunity

This is a varied, hands-on role combining underground mine site work, technical testing, client relationship management and office-based responsibilities.

You'll spend time visiting underground mine sites, predominantly throughout the Goldfields, conducting pull testing and demonstrating new products and technologies in operational environments.

When you're not on site, you'll be based from the Welshpool office, maintaining communication with clients and supporting their ongoing product and supply requirements.

Key Responsibilities

- Conduct underground pull testing of installed rock bolts to verify their strength, holding capacity and compliance with required loads.

- Visit mine sites across WA to demonstrate, trial and showcase new ground support products and technologies.





- Work alongside an experienced ground support specialist during site visits and product demonstrations.

- Prepare technical reports and provide explicit feedback to clients following site testing and inspections.

- Build and maintain robust working relationships with clients, from underground managers and supervisors through to frontline operators.

- Assist clients with stock levels, product requirements, new orders and delivery coordination.

- Provide technical support and product knowledge to customers.

- Balance regular site travel with office-based administration and client communication.

About You

We're ideally looking for someone with an underground mining background who understands the realities of working in an operational mine site environment and is ready to take that experience into a new direction.

You might currently be working as an underground operator, service crew member or in another underground mining role and be looking for an opportunity to transition away from FIFO.

To be successful, you'll ideally have:

- Previous underground mining experience in any capacity.

- A positive understanding of underground mining environments, equipment and operations.

- Strong communication skills and the ability to engage confidently with people at all levels of a mine site.

- Decent computer skills and the ability to learn technical reporting systems.





- A practical, hands-on approach with an interest in ground support products and technology.

- The ability to work autonomously, manage your own schedule and prioritise site visits.

- A professional and customer-focused attitude.

Previous technical sales or ground support experience is advantageous but not essential. Training will be provided on product knowledge, testing procedures and technical reporting.

What's on Offer?

- Competitive base salary + superannuation.

- Company vehicle provided.

- Monday to Friday, 8am–5pm working hours.

- Perth-based position, with the office located in Welshpool.

- Home every night – no regular FIFO roster.

- Regular underground mine site exposure without the commitment of a FIFO lifestyle.

- Opportunity to work with new products, technology and innovative ground support solutions.

- Training and development to build your technical knowledge and reporting capabilities.

- A company that recognises and rewards its workforce.

Location & Travel

This is a Perth-based position, with regular travel (typically driving) to underground mine sites throughout the Goldfields and other regional WA locations.

Site visits will generally occur every few weeks, typically involving 2–3 days on site at a time. You'll have the autonomy to plan and coordinate your travel schedule to make the most of your time across different locations.

Interested?

If you've built your experience underground and are ready for a new challenge that offers more stability, variety and time at home, we'd love to hear from you.

Apply now through Seek or directly to ••••@highgrade.net.au

📌 Technical Services Representative – WA (Welshpool)
🏢 Highgrade Personnel
📍 Welshpool

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