About JLG, an Oshkosh company JLG began in ****, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry.
Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market.
We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry.
We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.
JOB SUMMARY
The overall scope of the Leading Hand is to assist the Workshop Supervisor in providing supervision of the workshop team while ensuring quotes and repairs are completed to schedule whilst quality KPI's are managed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist in the planning/scheduling of all workshop jobs ensuring on time completion
Assist in organising and working with contractors and sub-contractors as required
Assist in the training and supervision of apprentices
Provide accurate WIP feedback to Workshop Supervisor for open customer service jobs (Major Inspections, PDI's etc)
Ensure quality control checks are completed for all workshop jobs
Ensure repairs are carried out as per the quote and reporting any potential work required outside of the quote
Ensure retail job files are completed prior to being signed off
Ensure all unused retail parts are returned to the Workshop Coordinator prior to job closure
Workshop inductions for all new workshop team members
Assist with on-the-job training of all new workshop team members
Workshop representative for HSEQ Committee
Ensure all workshop staff team abide by specific site instructions including HSEQ policies and procedures
Ensure workshop tooling is inspected regularly to identify damage and or new tooling requirements




Assist with running daily prestart meetings, particularly in the absence of the Workshop Supervisor
Maintain personal retail labour utilization rates as per target
General ad-hoc duties as required
MINIMUM QUALIFICATIONS
Previous experience in a similar role – experience with mechanical, hydraulic and electrical advantageous
Ability to effectively communicate both written and verbal
Proficient Language, Literacy and Numeracy including the ability to write job notes, read safety information, machine manuals and understand basic numeracy such as time, parts numbers and quantities
Self-motivator, self-starter with the ability to work unsupervised
Ability to make on the spot accurate decisions when required
Highly organised and structured individual
Quality focused
Advance knowledge of workshop activities
Advance your career by advancing the world.
For many of our team members, this is more than a career.
It's a calling.
Oshkosh is home to thousands of difference-makers working together to build, serve and protect people and communities around the world.
From the front lines to the firehouse, the people we serve are driven by a sense of purpose.
The people who work here are no different.
Our engineering and product innovation help keep soldiers and firefighters protected, is critical in building and keeping communities clean and helps people do their jobs every day.
As part of a People First culture, you'll be encouraged and empowered to take ownership of your work, develop your career and make a real impact on the world around you.
Oshkosh is a global company that designs and manufactures some of the world's toughest specialty and access equipment under the brands of JLG®, Hinowa, Power Towers, Pierce®, MAXIMETALTM, Oshkosh® Defense, McNeilus®, IMT®, Jerr-Dan®, FrontlineTM Communications, Oshkosh® Airport Products, Oshkosh® AeroTechTM and Pratt Miller.
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📌 Workshop Technician-Leading Hand (Western Australia)
🏢 JLG AUSTRALIA PTY
📍 Western Australia