Scheduler - Drive Efficiency for a Growing, Award-Winning National Team
Servus Group - Melbourne Office, Scoresby VIC Full-Time Plumbing, Electrical & Maintenance Industry
Are you a confident, organised problem-solver who enjoys coordinating people, schedules, and moving parts? We're looking for a motivated
Scheduler
to join our Melbourne team, working from our
Scoresby office
to support the daily operations of our award-winning national plumbing, electrical, and maintenance business.
If you thrive in a fast-paced environment, stay calm under pressure, and enjoy working with a close-knit team, this role could be your next great opportunity.
About Us
Servus Group is a national leader in plumbing, electrical, and maintenance services, known for our quality workmanship, customer focus, and team-first culture. With ongoing growth across Australia, we're seeking a Scheduler who can help keep our field operations running efficiently and deliver the outstanding service our clients expect.
About the Role
As Scheduler, you'll be a vital link between our clients, technicians, and internal teams. Your role is to ensure our field crews are where they need to be - on time, fully briefed, and ready to deliver exceptional service.
You'll spend your time supporting operations across
Melbourne and the East Coast of Australia
, coordinating daily schedules and helping ensure jobs progress efficiently from start to finish.
What You'll Be Doing
Coordinate job scheduling for plumbing, electrical, and maintenance works
Allocate work orders and manage technician calendars efficiently
Communicate job updates and appointment details to clients
Monitor job progress and respond to scheduling changes or urgent requests
Liaise with field staff and management to meet daily KPIs
Maintain accurate records in SimPRO and other systems




Deliver a professional, responsive customer experience from start to finish
Who You Are
Experienced & Organised
- Background in scheduling, dispatch, or operations with the ability to juggle competing priorities
Problem-Solver
- Calm, adaptable, and quick-thinking under pressure
Tech-Savvy
- Confident with job management systems, with SimPRO experience highly regarded
Clear Communicator
- Professional, concise, and friendly in all communications
Team-Oriented
- Works well with others while also being confident working independently
Detail-Focused
- Accuracy and efficiency matter to you
What You'll Need
Previous experience in scheduling, coordination, or workflow management
Robust time management and multitasking skills
Proficiency in Microsoft Office, including Outlook, Word, and Excel
Experience using SimPRO or similar job management systems is highly regarded
Excellent customer service skills and a confident phone manner
Professionalism, reliability, and a strong work ethic
High school certificate or equivalent, with administration or operations qualifications considered an advantage
What We Offer
Full-time role - Monday to Friday (38+ hours)
Competitive salary + superannuation, based on experience
A growing national business with long-term career opportunities
Supportive leadership and a collaborative team setting
The opportunity to work from our
Scoresby office
The chance to play a key role in our operational success and continued growth
Ready to take the next step with a company that values initiative, problem-solving, and team spirit?
Apply now and become an essential part of Servus Group's continued national growth.
I also corrected the wording around
"You'll spent supporting operations"
and made a few small grammatical improvements while keeping the original style and intent.

📌 Scheduler (Melbourne)
🏢 Servus Group
📍 Melbourne