Manage the day-to-day operation of the Paget depot
Open and close the depot and ensure all end-of-day procedures are fully completed
Ensure Containers for Change contractual, operational and reporting requirements are followed
Liaise with
Containers for Change/COEX
regarding day-to-day operational matters as required
Ensure containers are correctly counted, sorted, recorded and processed
Coordinate cages, bins, stock movements and associated logistics
Assist with manifests and transport documentation
Conduct pre-starts, toolbox talks and safety inspections
Identify and address WHS issues promptly
Maintain a clean, organised and protected depot
Staff Management & HR
Lead and supervise depot employees
Prepare and manage staff rosters
Ensure appropriate staffing levels while managing labour costs
Manage attendance, leave and shift changes
Assist with recruitment, interviews and onboarding
Train and develop employees
Manage day-to-day performance, conduct and workplace issues
Document employee matters appropriately
Ensure employees comply with company policies, procedures and lawful directions
Escalate serious disciplinary or HR matters to senior management
Customers & Commercial Collections
Maintain a high standard of customer service
Answer and manage the office phone
and respond to customer enquiries
Manage enquiries from commercial customers
Book and coordinate commercial container collections
Organise collection schedules and communicate requirements to drivers
Maintain commercial customer records and collection information
Support and build relationships with existing commercial customers
Assist with growing the commercial customer base
Resolve customer issues and escalate matters when necessary
RVM Support
Respond to
RVM mobile calls and enquiries on a rotating basis with the Operations Manager
Assist customers with RVM and cash ATM enquiries
Coordinate operational responses when the RVM requires attention




Escalate technical issues when required
Ensure RVM enquiries and issues are followed through to resolution
Manage cash handling, tills, safe procedures and daily reconciliations
Ensure banking and cash documentation is completed accurately
Maintain strict cash-handling controls and procedures
Prepare and process customer invoicing
Follow up invoicing discrepancies and supporting documentation
Complete daily, weekly and monthly administration and reporting
Process purchase orders and other depot administration as required
Maintain accurate operational records
Use POS systems, and Strong Microsoft Word, Excel and Xero Knowledge
What We're Looking For
We are looking for someone who:
Has previous management or strong supervisory experience
Is genuinely
hands-on
and prepared to work alongside the team
Can confidently manage employees and workplace performance
Has experience preparing and managing rosters
Has strong administration and organisational skills
Is comfortable answering phones and dealing directly with customers
Can coordinate bookings, collections and operational schedules
Is confident with invoicing and business administration
Has a strong understanding of workplace safety
Is honest, reliable and accountable
Is comfortable holding employees to required standards
Can problem-solve and make decisions
Can manage multiple priorities in a busy operational workplace
Takes ownership and follows tasks through to completion
Experience in recycling, waste, manufacturing, logistics, transport,



warehousing or a similar operational environment would be highly regarded.
Previous supervisory or management experience
Experience managing employees, rosters and workplace performance
Strong customer service and communication skills
Strong administration and invoicing skills
Good computer skills, including Microsoft Word and Excel
Ability to learn and confidently use POS and Xero systems
Current manual driver's licence
Ability to work weekends as rostered
Ability to work in a physical, hands-on operational environment
A forklift licence is highly regarded; however, the successful applicant must be willing to obtain one if required.
What We Offer
Competitive salary package
Established locally owned Mackay business
Genuine responsibility and authority to manage your depot
Varied role combining operations, staff management, HR, customer service and administration
Opportunity to play an important role in the continued growth of Anything Environmental
About Anything Environmental
Anything Environmental is a locally owned recycling and resource recovery business operating across the Mackay and Whitsunday regions.
Our operations include Containers for Change depots, commercial container collections, bag drops, an RVM facility, scrap metal services and other recycling operations.
We are looking for a Depot Manager who wants to
take ownership of the Paget depot and run it as if it were their own
.
If you're a hands-on manager who values
safety, accountability, customer service and a well-run workplace
, we'd like to hear from you.
Please apply only if you are genuinely interested in the position and available to undertake the requirements of the role.
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📌 Depot Manager: Own Operations, Safety & Customer Care (North Mackay)
🏢 Anything Environmental
📍 North Mackay