The opportunity
Downer's Energy & Utilities business has an opportunity for a
Technical Service Coordinator
to join our team.
In this varied role, you will support the efficient delivery of UAM operations, providing technical, operational and project coordination across our field and project teams. Working closely with field staff, subcontractors, project teams and clients, you will help coordinate daily activities, respond to operational requirements and support the successful delivery of services.
What we're looking for
You will be an organised and proactive coordinator who enjoys working in a busy setting and can confidently manage competing priorities while providing a high level of customer service.
A minimum of three years' experience in administration, coordination or customer service
Strong verbal and written communication skills with professional phone etiquette
Excellent organisational skills and attention to detail
Proficiency across Microsoft Office, particularly Excel
Good computer, mobile device and general technology skills
Strong data entry and keyboard skills
The ability to prioritise work and meet required timeframes and KPIs
A collaborative approach and ability to work effectively both independently and as part of a team
Adaptability and willingness to learn new systems, processes and technologies
A current C Class Drivers Licence




A current National Police Clearance or willingness to obtain one
Previous experience within a high call volume or multidisciplinary service desk environment will be advantageous.
Experience using JDEGS or similar software is desirable, however training can be provided.
What we offer
Secure long-term work within an essential service industry
Flexible working environment + WFH on Fridays
Employee advantages and wellbeing programs
Supportive leadership and team environment with an excellent culture
About Energy & Utilities
Downer's Energy & Utilities business provides essential services and infrastructure solutions across Australia. Our teams work together to safely and efficiently deliver services that support our customers and the communities in which we operate.
We are committed to Zero Harm, operational excellence and building strong, collaborative relationships with our customers, partners and people.
Downer is committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from people of all backgrounds and experiences.
Please note that Downer does not accept unsolicited resumes from recruitment agencies. Agency submissions will not be considered unless specifically requested by Downer Talent Acquisition.
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📌 Technical Service Coordinator (Perth)
🏢 Downer
📍 Perth