Company Description
Join us at Accor, where life pulses with passion!
Overlooking the Mersey River, the Novotel Devonport boasts an unrivalled waterfront location, unique design, outstanding service and a vibrant guest experience.
As a Valet Attendant, your primary responsibility will be the safe and efficient parking and retrieval of guest vehicles. You will ensure each car is handled with care, while providing a smooth and professional arrival and departure experience. You will also greet guests, assist with luggage when required, and offer helpful local knowledge to enhance each stay. Your attention to detail and focus on safety will be essential in delivering a seamless valet service.
We pride ourselves on delivering warm, engaging and personalised service that reflects our commitment to excellence and guest satisfaction.
Hospitality is a work of heart. Join us and become a Heartist .
Job Description
Safely park and retrieve guest vehicles in accordance with hotel procedures
Provide a smooth and professional arrival and departure experience for guests
Assist with guest luggage, including collection, delivery, and storage
Greet and escort guests, offering friendly and helpful service at all times
Maintain high attention to detail and ensure vehicles and guest property are handled with care
Support the Concierge and Front Office team to deliver exceptional guest experiences
Keep work areas clean, organised, and secure




Follow all safety, security, and hotel policies and procedures
Qualifications
Previous experience in a Front Office, Concierge, or customer service role preferred
Valid driver's licence with ability to drive manual and automatic vehicles
Strong customer service skills with a focus on delivering exceptional guest experiences
Excellent communication and interpersonal skills
Good time management and attention to detail
Strong knowledge of the local area and attractions
Professional presentation and grooming standards
Ability to work flexible schedule, including weekends and public holidays
Additional Information
What is in it for you?
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services, and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
"Learn Your Way" with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training
Be part of a dynamic hotel environment with a supportive and fun team
Recognition of service anniversaries and Accor Tenure Milestones.
We are unable to provide sponsorship, so full Australian working rights are required

📌 Valet Attendant - Part Time Or Casual (Devonport)
🏢 AccorHotel
📍 Devonport