The Role Pan Pacific Melbourne is looking to appoint a Part-Time Guest Service Agent within our Communications Centre to service our guest inquiry experiences.
The Successful Guest Service Agent will: Be responsible for providing our guests with high quality service throughout their stay Create a positive impression of the hotel via phone email communication with our guests provide information services throughout their stay Be able to work a rotating roster including AM PM shifts and weekends Talent Profile Ideally you will have: Excellent verbal communication skills The ability to be flexible in a rapid paced environment Experience using Opera A genuine passion for hospitality and providing excellent customer service
📌 Guest Service Agent (Communication Centre) (Melbourne)
🏢 Pan Pacific Hotels Group
📍 Melbourne
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