Based in Toowoomba, on the lands of theGiabal
and Jarowair Aboriginal peoples
$46 - $*****per hour + 12% Super + Generous Salary Packaging benefits of up to $18,550
Intake and Assessment Coordinator
, you'll be an important first point of contact for people seeking support. Working within a multidisciplinary team, you'll complete comprehensive assessments, identify individual needs and connect participants with the services and supports that best suit them.
What you'll be doing
Conduct comprehensive biopsychosocial assessments and develop person-centred recovery and care plans
Use the Initial Assessment and Referral Decision Support Tool to determine support needs and appropriate service pathways
Coordinate wraparound supports with participants, families, carers and service providers
Provide brief interventions, including psychoeducation and evidence-based approaches such as CBT, DBT, ACT and Motivational Interviewing
Identify mental health, physical health and alcohol and other drug support needs
Apply risk assessment, crisis intervention and escalation procedures
Support participants throughout their service coordination journey
Work closely with GPs, Emergency Departments, inpatient units, Community Mental Health Teams and other community services
Build strong referral pathways and partnerships with internal and external stakeholders
Maintain accurate clinical records, documentation and service data
Contribute to quality improvement, audits, accreditation, reporting and KPI monitoring.
What you'll bring
You'll be a compassionate and organised professional who can engage people from a wide range of backgrounds while managing complex needs and competing priorities.
To succeed in this role, you'll bring:
Experience in mental health intake,



assessment, triage and referral
Knowledge of mental health, psychosocial, alcohol and other drug, and community support services
Experience applying risk assessment, crisis intervention and escalation processes
A strengths-based, recovery-oriented and non-judgmental approach
Strong communication, relationship-building and negotiation skills
The ability to work independently and collaboratively within a multidisciplinary team
Strong administration, time management and documentation skills
The ability to deliver culturally responsive and inclusive support to Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, LGBTIQ+ people and other priority populations
Confidence using Microsoft Office and client information systems.
Qualifications and requirements
A minimum Certificate IV in Mental Health, Community Services or Youth Work, a Diploma of Counselling, or an equivalent qualification
A current driver licence and the ability to travel locally within the Toowoomba Council region
Additional Information
What's In It for You?
Flexible work arrangements:
Hybrid / Flexiblerole with family friendly working conditions.
Diversity & belonging:
We value all backgrounds, abilities, and identities and are committed to cultural safety.
Professional development opportunities
, ensuring continuous growth and




excellence in service delivery
.
Competitive salary
based on your qualifications and experience.
Not-for-profit salary packaging
(up to
$18,550
tax-free) and
up to $2,650
tax-free towards meals and entertainment.
Support your wellbeing with accessto
Fitness Passport
,for discounted access to hundreds of gyms,poolsand fitness facilitiesnationwideforyou and your family.
Career progression
opportunities through our leadership pipeline and tailored career development.
Free, confidential support:
Our Employee Assistance Program is available for you and your family.
Additional leave options
, including the ability to purchase more leave.
More leave when you need it:
4 weeks annual leave, sick/carer's leave, family & domestic violence leave, and the option to purchase extra leave.
Next steps
Applications close: Thursday 12th Nov ****
Applications will be reviewed as they are received.
Our Commitment to Inclusion at Each
At Each, inclusion is at the heart of how we work, connect and care.We'recommitted to a workplace where everyone feels safe,respectedand able to be themselves. We celebrate diversity in all its forms, including Aboriginal and Torres Strait Islander Peoples, LGBTIQA+ communities, people with disability, people from diverse cultural and faith backgrounds, people with lived and/or living experience and people of all age and genders. Each is a child safe organisation with zero tolerance for child abuse, and we are committed to protecting the safety and wellbeing of all children and young people.
We are a **** Circle Back Initiative Employer - we commit to respond to every applicant.
#J-*****-Ljbffr

📌 Intake And Assessment Coordinator (Toowoomba)
🏢 Each
📍 Toowoomba