We're looking for a proactive, organised and customer-focused professional to join Ecolab's Purification Technologies business, supporting the Purolite product portfolio across ANZ.
This is far more than a traditional administration role. You'll be the operational backbone of a small, high-performing team, coordinating customer orders, inventory, logistics, warehousing, freight, sales support and customer service activities. If you thrive on variety, enjoy solving problems and love taking ownership of processes from start to finish, we would love to hear from you.
The Opportunity
As the Administration Officer, you will be the key link between customers, sales, warehouses, freight providers, manufacturing sites and internal stakeholders.
No two days are the same. You'll manage customer orders, coordinate stock movements, support sales activities and ensure customers receive an exceptional experience from order through to delivery.
What You'll Be Doing
Customer Service & Order Management
Process customer orders and manage order fulfilment
Respond to customer enquiries and provide delivery updates
Resolve order and delivery issues
Support customer account administration
Logistics & Supply Chain Coordination
Coordinate stock movements across Australia and New Zealand
Liaise with warehouses, freight providers and logistics partners
Monitor inventory availability and replenishment requirements
Coordinate imports and inbound shipments
Manage shipping and dispatch documentation
Sales Support
Support the ANZ sales team with operational and administrative activities
Prepare customer quotations and pricing information




Assist with customer requests and sales administration
Coordinate sample shipments and special customer requirements
Administration & Finance Support
Assist with invoicing and accounts administration
Support accounts receivable follow-up activities
Coordinate supplier and customer documentation
Work with regional and global support teams as required
What's in it for you?
High-autonomy role with genuine ownership
Flexible hybrid working environment
Broad exposure across customer service, logistics and supply chain operations
Opportunity to work closely with a small, collaborative ANZ team
Career development within a global industry leader
Annual bonus opportunity
What We're Looking For
We're looking for someone who enjoys taking ownership, works well independently and can confidently manage multiple priorities.
Experience in customer service, customer operations or order management
Exposure to logistics, warehousing, inventory or supply chain processes
Strong administration and coordination skills
Demonstrated ability to manage multiple stakeholders and competing priorities
Microsoft Excel and systems capability
Excellent communication and organisational skills
Apply Now
At Purolite, an Ecolab company, is a global leader in ion exchange and resin technologies join Purolite to help customers solve complex water treatment and purification challenges through creative resin technologies that improve performance, efficiency and sustainability.
The preferred applicant will be subject to employment screening by Ecolab or by their external third-party provider.

📌 Administration Officer (New South Wales)
🏢 Ecolab
📍 New South Wales