We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.
As a trusted voice for many of the world's most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.
About Life Sciences
We help our customers in medical devices, healthcare, and aquaculture/ocean industries build trust and transparency across their products, assets, and supply chains. By working with customers to certify medical technologies, support safe and sustainable healthcare practices, and advance responsible aquaculture and ocean stewardship, we help manage risks, meet regulatory demands, and achieve long-term goals. Drawing on deep technical expertise, we partner with customers worldwide to bridge trust gaps between patients, providers, producers, and consumers—driving sustainable results and improved ESG performance.
About us
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the workplace, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.
As a trusted voice for many of the world's most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.
About Life Sciences
We help our customers in medical devices, healthcare, and aquaculture/ocean industries build trust and transparency across their products, assets, and supply chains. By working with customers to certify medical technologies, support protected and sustainable healthcare practices, and advance responsible aquaculture and ocean stewardship, we help manage risks, meet regulatory demands, and achieve long-term goals. Drawing on deep technical expertise, we partner with customers worldwide to bridge trust gaps between patients, providers, producers, and consumers—driving sustainable results and improved ESG performance.
About the role
The
Area Manager Healthcare Australia
is responsible for providing strategic and operational leadership for DNVs NDIS certification and assurance activities in Australia, as well as other future adjacent positions within the healthcare sector. The role has end-to-end accountability for operational excellence, quality and technical integrity, resource planning, and financial performance of Healthcare Australia. This role ensures full compliance with any regulatory requirements (including but not limited to NDIS scheme), accreditation standards, and DNV policies and procedures, while driving continuous improvement, operational efficiency, and capability development across the team. The role also plays a key leadership function in stabilizing and evolving the Healthcare business in Australia in alignment with DNVs broader strategy.
The
Area Manager Healthcare Australia
is managing managers, reporting to Director Healthcare in Life Sciences and part of the global management team Healthcare.
The successful candidate will be responsible for:
Leadership & Strategy
Lead, develop, and set direction for Healthcare Australia, ensuring alignment with DNV Global Healthcare and regional strategy.
Provide visible leadership to the Operations team, fostering a culture of quality, accountability, continuous improvement, and engagement.
Act as a key member of the Healthcare leadership team,



contributing to strategic planning, risk management, and business performance discussions
Safety, Health and Environment
Execute and monitor leadership and HSE management in the unit according to the DNV HSE Policy and relevant instructions
Plan, co-ordinate, support, follow-up and improve the HSE activities of the unit
Ensure that annual HSE review is performed in own unit
Challenge, facilitate, support and follow up the safety, health and environmental attitudes and behavior of direct reports
Ensure that all direct reports have the required HSE training and personal protective equipment needed for their role
Operational Excellence & Quality
Ensure effective delivery of the service portfolio, including but limited to, NDIS audits, technical reviews, reports, and certification activities in full compliance with:
NDIS scheme requirements
Accreditation requirements
DNV policies, processes, and guidelines
Ensure audit data, reports, and records are accurate, complete, and maintained in relevant systems.
Oversee timely and effective completion of technical reviews, providing guidance and input into auditor competency development where required.
People & Capability Management
Lead workforce planning, resource allocation, and capability development for the Healthcare Australia team.
Manage and oversee auditor qualification, competence management, and ongoing maintenance of accreditation requirements in line with DNV procedures.
Coach, mentor, and develop team members, building leadership bench strength and succession capability
Execute and monitor leadership and HR management according to the DNV People Policy and relevant instructions
Plan, co-ordinate, support, follow-up and improve the HR activities of the unit
Challenge, facilitate, support and follow up the performance of direct reports
Challenge, facilitate, support and follow up the individual development of direct reports
Execute the MIP process for all direct reports
Execute and monitor the Pulse process in the unit
Execute and monitor the salary review and promotion process in the unit
Execute and monitor succession management process in the unit
Ensure that the DNV Code of Conduct is understood and accepted by all direct reports
Market & sales
Execute leadership and management in the unit according to the DNV Customer Management Policy and relevant instructions
Plan, co-ordinate, support, follow-up and improve the marketing and sales activities of the unit
Develop, monitor and achieve sales targets
Develop sales strategy and tactical plans
Explore opportunities to grow the business and expand the portfolio
Financial & Business Performance
Execute and monitor leadership and management in the unit according to the DNV Financial, Commercial and Legal Policy and relevant instructions
Plan, co-ordinate, support, follow-up and improve the financial performance of the unit to ensure long term sustainable operations
Ensure and monitor accurate budgeting, accounting and financial reporting
Ensure and monitor compliance with legal requirements as defined by DNV and local legislation
Quality
Ensure effective implementation and oversight of customer complaints and appeals processes, including impartial review, root cause analysis, and implementation of improvement actions.




Execute leadership and management in the unit according to the DNV Quality Policy and relevant instructions
Plan, co-ordinate, support, follow-up the quality improvement work within the unit
Ensure that the required competence and capacity is available to conduct the unit operations with the required quality, and that (where applicable) mandatory competence schemes are adhered to Ensure verification of quality of the work performed according to relevant standards
Drive a strong customer focus to enhance satisfaction while maintaining impartiality and compliance.
Change & Continuous Improvement
Initiate, lead, and implement operational improvement and change initiatives to simplify processes, improve efficiency, and enhance effectiveness.
Proactively identify risks, improvement opportunities, and emerging regulatory or accreditation changes impacting Healthcare Australia operation.
Governance & Stakeholder Management
Act as a key interface with accreditation bodies, regulators, customers, and internal stakeholders as required.
Ensure strong governance, reporting, and transparency across all NDIS operational activities.
What we offer
Wellbeing: DNV understands the importance of physical and mental wellbeing and aligned with our value of caring for our people, we have a 'Be Well' program in place.
Bonus opportunity: We believe it is important to reward our employees with an annual discretionary profit scheme or sales incentive scheme – depending on your role.
Insurances: DNV covers permanent employees for life and total permanent disability insurance as well as salary continuance insurance to safeguard you within our DNV Superannuation scheme.
Parental and long service leave: DNV has a generous parental leave and long service leave policy.
Hybrid work: We offer a hybrid work model to foster our culture while providing you with working flexibility.
Professional membership: We will support you with membership fees for your relevant governing body applicable to your position.
Social activities: To foster our culture, we enjoy regular social get togethers.
*Benefits may vary based on position, tenure/contract/grade level*
DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.
About you
Experience, Qualifications and Skill:
Bachelor's Degree in relevant field
At least 5 years of relevant/similar experience in NDIS, preferably in another Notified body
Proven experience / responsibility for financial performance
In-depth knowledge of the Certification Processes and Accreditation requirements
Ability to use analytical data in order to monitor and drive operational performance
Solution oriented mind-set with keen interest in proposing and driving change when required
Proactive, analytical, organized with a good commercial mind-set
Strong interpersonal and communication skills
Positive command of the English Language
Ability to quickly understands and analyzes complex issues and problems; comes up with sound and rational judgements
Ability to interact and cooperate across other cultures
High degree of resilience
Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.

📌 Area Manager Healthcare Australia (New South Wales)
🏢 Det Norske Veritas
📍 New South Wales