Koala is a global furniture brand bringing Australian design and innovation to the world.
We create forward-thinking products that solve problems for people and homes everywhere, driven by our purpose to make the world a more comfortable place.
We've always believed in doing things differently, whether in the way we develop products, how we do people and culture, or the way we bring the brand to life.
That mindset has fuelled our growth, helping us disrupt categories in ways that are creative, bold and often unexpected.
While we're a household name in Australia, our journey on the global stage is only just beginning.
Since launching in ****, our furniture has reached homes across Australia, Japan, the US and the UK.
As a B Corp-certified, customer-obsessed, and data-led company, we're committed to revolutionising furniture for generations to come through design, innovation, and meaningful sustainability.
Role Description Most companies run performance, levels and structure as three separate annual projects.
Koala will run them as one system.
As Global Lead, Organisation Design and Capability, you will design how Koala defines excellent work, levels roles, grows people and shapes its organisation, using real evidence and AI so decisions are faster and fairer than anywhere else we compete for talent.
This is a senior specialist role.
You are the global owner of organisation design and capability, and the expert the business turns to on how Koala is shaped and how it works.
You do the analysis and groundwork to build the frameworks, then draw on the knowledge of business partners, market leads and leaders to make them work in each market and team.
You are also responsible for how Koala works as a global matrix:



how direct line and dotted line relationships operate, who owns what, and who makes which decision.
You work as a senior partner to the Global Head of People, the ELT and the Global Leadership Team, and you work closely with the Strategy team, who manage Koala's goals.
This role does not set business goals.
It makes sure performance, levels and structure line up with them.
Key Responsibilities Organisation design Own the global organisation model: leadership shape, spans, layers and decision rights.
Test structure options with data and scenario modelling before they are decided.
Provide structural input to workforce planning with Talent Acquisition, Finance and business leaders.
Matrix ways of working Define how the global matrix works across Australia, Japan, the US and the UK, including what direct line and dotted line roles are each accountable for.
Set the ownership model for people and organisation decisions: who decides, who is consulted, who is informed, and how disagreements between functions and markets are escalated.
Agree with each market lead what is set globally and what adapts by market, and keep it current.
Design the forums and channels that connect the matrix, with clear purpose, membership, cadence and decision rights.
Document it in plain language and coach leaders and the P and we're one happy bunch!




Hybrid working - We're mixing it up with ~3 days back in the Alexandria Treehouse (office) and work from bed/home (WFB) Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced.
Treehouse goods - Fully stocked kitchen with an emphasis on healthy local produce, think bougie brekky, salad bar, kombucha on tap, monthly barbies and more.
Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
Surprise we seek feedback that grows us; and we have a strong bias for action.
We want you to challenge expectations, always look to make a difference and give us something different from the norm.
We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work.
We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting.
Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers' expectations.
So if you feel like this could be you... well what the bloody hell are you waiting for?
Drop us a line, and let's see what you've got!
;) There's no such thing as a 'perfect' candidate, Koala is a place where everyone has opportunity.
So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
We're an equal opportunity employer, and recognise that a diverse workforce is crucial to our success as a business.
To read more, check out our careers , LinkedIn , or the great work we do with Work180 .

📌 Organisation Development & Capability Lead, Global (Sydney)
🏢 Koala
📍 Sydney