Job Duties/Essential Functions • Welcomes and communicates with members and potential members, in person, by phone, or by mail • Answers questions, resolves problems, and explains membership and warehouse • Reviews membership and warehouse programs to keep knowledge up to date • Processes recent membership and membership maintenance according to proper departmental procedures for paperwork and the performance of duties • Keys membership information into computer, keeps logs and paperwork, obtains supervisor approvals when necessary • Collects membership fees as keyed to computer by cash, and debit/credit terminal • Issues receipts • Provides and arranges for prompt and courteous member service • Answers phone, runs to the floor to check item availability, directs members to products, and service locations • Enlists assistance for member loading and shopping • Responds helpfully to member concerns, secures manager assistance as necessary.
• Assists at refund counter or with marketing as necessary • Cleans department,



stocks forms, and cleans and supplies printers • Follows proper Membership and general safety and security procedures and standards • Assists in other departments of the warehouse as necessary • Provides prompt and courteous service to members, employees, and suppliers.
Ability to operate vehicles, equipment or machinery • Computer, printer, phone, camera, card printer, calculator, credit/debit terminal, cash register, handheld scanner, radio Qualifications (Costco-specific or industry specific skills that candidates should possess) Education/Training: High School Certificate or higher Licenses/Certifications: Driver's Licence Experience/Skills:Membership, cashier, customer service or comparable experience, Basic math skills * If successful, you will be required to undertake role department specific training within specified timeframes

📌 Costco Perth Airport - Membership Assistant
🏢 Costco Wholesale
📍 Perth