? Maintenance Support Officer | Mackay | $*****/hr + Super ? Looking for a customer service role where no two days are the same?
We're seeking an organised and proactive Maintenance Support Officer to join a busy and supportive team in Mackay .
If you're great with people, love solving problems, and thrive in a fast-paced environment, this could be the opportunity you've been waiting for!
? Location: 36 Tennyson Street, Mackay QLD **** ? Pay Rate: $***** per hour + Super ? Duration: ASAP Start - 29 January **** ? Potential for Extension ⏰ Hours: Monday to Friday ? What's the Role?
You'll be the key link between customers, contractors, and internal teams, helping coordinate maintenance requests and ensuring jobs are completed smoothly and efficiently.
Your day might include: ✅ Responding to maintenance requests via phone, email, and online portals ✅ Coordinating trades and maintenance works ✅ Keeping customers updated throughout the process ✅ Building strong relationships with contractors and stakeholders ✅ Managing records, reports,



and administration tasks with accuracy ✅ Resolving issues professionally and delivering exceptional customer service ✅ Contributing to a positive team culture and continuous improvement initiatives ? What We're Looking For ✔ Previous customer service experience ✔ Strong communication and relationship-building skills ✔ Ability to multitask and prioritise in a fast-paced environment ✔ High attention to detail and administrative accuracy ✔ Confident working to KPIs and performance targets ✔ Positive attitude with a solutions-focused mindset ? Why You'll Love It ? Competitive rate of $*****/hr + Super ? Stable Monday to Friday schedule ? Supportive team environment ? Long-term assignment with possible extension ? Meaningful role helping customers and coordinating essential services ⏳ Don't Wait - This Role Is Moving Rapid!
We need to submit candidates within the next ***** hours , so if you're interested, now is the time to act.
? Send through your updated CV today and let's chat!
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📌 Business Support Officer (North Mackay)
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