Supportive, friendly, and collaborative small team culture Modern offices close to public transport Consistent weekday hours with great work life balance Receptionist / Customer Service Coordinator East Bentleigh | Full-Time | Great Work-Life Balance Are you a customer service superstar with a knack for upselling and driving sales growth?
Our client, a well-established and thriving business in East Bentleigh, is seeking a dynamic Receptionist / Customer Service Coordinator to be the welcoming face and voice of their team.
What You'll Do: Front-of-House Excellence: Warmly welcome visitors, manage calls, schedule appointments, and coordinate general correspondence.
Drive Sales Upsell: Identify customer needs to cross-sell and upsell products and services, contributing directly to business growth.
Administrative Operations: Maintain high presentation standards for reception and meeting spaces while delivering seamless office administration.
What You Bring:



Proven experience in a receptionist, customer service, or front-of-house sales role.
Robust ability to engage clients, spot upselling opportunities, and build relationships.
Exceptional phone manner and written communication skills.
Proficiency in MS Office (Word, Excel, Outlook).
Highly organized, proactive, and detail-oriented.
What's in It for You?
Competitive remuneration package.
Vibrant, supportive, and collaborative team culture.
Modern offices close to public transport and local amenities.
Consistent weekday hours with excellent work-life balance.
Ready to Apply?
Click APPLY to submit your resume, or contact Debbie or Lauren on ************ for a confidential chat.
Placing Heads Recruitment — Where your job is our business!

📌 Reception/Customer Service (Melbourne)
🏢 Placing Heads Recruitment
📍 Melbourne