About the Role We are seeking a customer-focused and highly organized Patient Services Access Administration Support Officer to join our Emergency Department team.
This part-time role provides essential administrative support across the Emergency Department, Switchboard, Admissions, Outpatient Booking Unit and Specialist Clinics.
The position primarily works after-hours and weekend day shifts, with shift times varying based on operational requirements.
As a key member of the Patient Services and Access team, you will be the first point of contact for many patients and visitors, helping to ensure a positive and seamless experience while supporting the delivery of high-quality healthcare services.
About you To be successful in this role, you will have: Strong computer literacy and data entry skills.
Excellent verbal and written communication skills.
A strong customer service focus and commitment to patient-centered care.
High attention to detail and accuracy.
Ability to work effectively within a multidisciplinary team.
Initiative,



flexibility and a positive attitude.
Commitment to quality, safety and continuous improvement.
Perks Centrally located, close to public transport and a short walk to the CBD Friendly culture Flexible work arrangements Salary packaging and subsidised car parking 5 weeks annual leave, plus monthly ADO's for full time employees and 17.5% leave loading The Eye and Ear is an equal opportunity employer.
Click here to view position description .
Applications close 08/11/2026.
About the Eye and Ear The Royal Victorian Eye and Ear Hospital is a world class specialist hospital in eye and ear care providing services across Victoria.
The hospital recently completed a major redevelopment.
For more information see The Royal Victorian Eye and Ear Hospital | Melbourne All appointments are subject to a satisfactory Police Record Check, a working with children check (if applicable) and evidence of vaccination status.

📌 Ps&A Administration Support (Melbourne)
🏢 The Royal Victorian Eye And Ear Hospital
📍 Melbourne