We are seeking a friendly, professional and highly organised Reception/Admin Staff Member to join our team.
About the role: Hours: Monday - Friday 8am-6pm.
__________________________________ As the first point of contact for our patients, you will play an important role in creating a welcoming and positive experience.
You will be responsible for providing excellent customer service, managing appointments, maintaining accurate patient records and supporting the day-to-day operations of the practice.
No previous experience is required!
We are happy to provide full on the job training for the right candidate.
Key responsibilities Answering and making phone calls Scheduling appointments and organising patient data using practice management software Answering emails and organising the inbox Maintaining balanced and productive patient books Answering patient queries, making follow up calls and communicating between the clinician and patient Assisting the clinician in writing e-mails and letters Liaising with other clinic services e.g.



IT support Following up on referrals and requests from dentists Processing payments About you No experience required, but administrative, dental and endodontic experience is a plus.
Friendly with good phone manner Good written and verbal communication skills Helpful by nature, ready to assist patients in your best capacity Good problem-solving skills and willing to learn about the root canal process Organised, punctual and task-oriented Positive attitude, a team player with integrity Advantages: Work in a friendly, close-knit team Fixed hours, no weekends Modern, well-equipped practice Clinic easily accessible by public transport - short walk from Bondi Junction Station Free macarons baked by Dr Chan, and occasional free dinners with the team About us: Jimmy's Endodontics is the practice of Dr Jimmy Chan, specializing in advanced root canal treatments, endodontic retreatments, and microsurgical procedures.
We are a caring and professional small team, who pride ourselves in our careful attention to patients' individualised needs.

📌 Dental Reception/Administration Assistant (Sydney)
🏢 Jimmys endodontics
📍 Sydney