The Role Pan Pacific Melbourne is looking to appoint a Full-Time Guest Service Agent to service our guest arrival, departure and inquiry experiences.
The Successful Guest Service Agent Will: Be responsible for providing our guests with a high quality, seamless service throughout their stay.
Be the first and last impression of the hotel for our guests and provide Check-In, Check-Out and information services throughout their stay.
Be able to work a rotating roster including AM PM shifts and weekends.
Talent Profile Ideally you will have: Experience in a similar role in a fast-paced environment Excellent verbal communication skills Knowledge of Opera A genuine passion for hospitality and providing excellent customer service What we can offer you: Attractive pay package Complimentary dry-cleaning for uniforms Hotel discounts through our global alliance program Discovery 50% off food and 50% off beverages at the hotel's restaurants, bars and café Discounted accommodation across worldwide Pan Pacific Hotels Group properties Ongoing learning and development Complimentary duty meal per shift Partner discounts through our Global Hotel Alliance program *********** as well as many other great local advantages.

📌 Guest Service Agent (Melbourne)
🏢 Pan Pacific Hotels Group
📍 Melbourne