Salary: $45–$50 per hour + super, depending on experience
Location: Surry Hills, Sydney
Start Date: ASAP
Working Arrangements: Five days in office
Hours: Monday to Friday 9:00am - 5:00pm
Assignment: Initial 3-month temporary assignment with potential to extend
ROLE DETAILS
Salary: $45–$50 per hour + super, depending on experience
Location: Surry Hills, Sydney
Start Date: ASAP
Working Arrangements: Five days in office
Hours: Monday to Friday 9:00am - 5:00pm
Assignment: Initial 3-month temporary assignment with potential to extend
ABOUT THE COMPANY
Join a growing Australian financial services organisation supporting a national network of financial advisers.
With a collaborative, hands on team and an exciting period of growth ahead, the business is expanding its centralised life insurance administration offering.
This is an chance to join a supportive environment where your ideas are valued, processes are evolving and your contribution will make a difference to advisers and their clients.
ABOUT THE ROLE
We're seeking a proactive Life Insurance Administrator to join a busy team on an initial three-month assignment.
You'll manage life insurance applications, coordinate underwriting requirements and liaise directly with advisers, clients and insurers.
With a focus on clearing outstanding cases and improving turnaround times, you'll play a key role in strengthening service delivery while helping shape more productive processes as the business continues to grow.
DUTIES
Manage new life insurance applications from submission through to completion
Coordinate underwriting requirements, medical reports and outstanding documentation
Follow up pending applications and resolve outstanding cases to improve turnaround times
Liaise directly with financial advisers, clients, insurers and underwriting teams
Process policy amendments, cancellations, renewals and other servicing requestsRespond to telephone and email enquiries,



providing timely and professional updates
Maintain accurate records and ensure compliance with relevant financial services procedures
Identify process improvements and contribute to more efficient administration workflows
SKILLS & EXPERIENCE
Previous experience in life insurance is highly regarded
Candidates with transferable experience in financial planning, wealth management, superannuation or financial services administration are also encouraged to apply
Confidence communicating directly with clients, advisers and external stakeholders over the phone and via email
Strong organisational skills with the ability to manage multiple applications and competing priorities
Availability to commence promptly and commit to the initial three-month assignment
Valid Australian working rights, including suitable temporary visas
OUR RECRUITMENT PROCESS
At Lotus People, we are committed to fostering diversity, equity and inclusion.
We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.
Every application we receive is reviewed by a real person, never by AI.
If your experience aligns with the requirements of the role, a consultant will be in touch within 2–3 business days for an initial phone screen.
Shortlisted candidates will then proceed to a virtual interview with the consultant managing the role.
Due to the volume of applications and the specific nature of our briefs, we are unable to take phone enquiries about roles before an application is submitted.
We ask that all interested candidates please apply online and wait to hear from us.
Rest assured, we respond to every applicant, regardless of the outcome, so you will not be left wondering.
Additional information
Join a growing financial services business just minutes from Central Station
Fantastic learning opportunity to manage and improve processes with a new team
Immediate start for three months with potential to extend
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📌 Life Insurance Administration (Sydney)
🏢 Lotus People
📍 Sydney