Sydney, Full Time, IT JobsVacancy Listing Dates 28/10/2026 to 25/11/2026Please Quote Reference Number *****
Experienced Technical Solutions Engineer
Competitive remuneration on offer
Join the team at Arista Networks Australia Pty Ltd
Arista Networks is an industry leader in data-driven, client to cloud networking for large data centre, campus and routing environments.
We are currently looking for a Technical Solutions Engineer to join our team in Sydney.
The ideal candidate possesses the ability to troubleshoot complex and dynamic customer environments while balancing the communications needs of each case.
A strong analytical mind is required, as is the ability to triage.
As we are continually releasing new features and products, a high aptitude for both learning and teaching are required.
Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development - both in diagnosing problems as well as communicating them in multiple technical contexts.
Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.
Applicants will also have:
Working knowledge of the networking industry, products, and protocols
Minimum education is a B.S or ideally a MS in a technical field (CS/Networking preferred) or related.
Industry certifications are preferred.
Prior TAC experience preferred.
Minimum of 3+years of hands-on experience and a combination of the designing, deploying, configuring, supporting, troubleshooting, debugging and administering of the following network protocols and technologies:- AAA/RADIUS/TACACS, ACL, ARP, BGP (RFC ****), DHCP, 1G/10G Ethernet (IEEE *****ab & IEEE *****ae) and other higher speed Ethernet interfaces, EVPN,



IEEE *****x flow control and IEEE *****Qbb priority-based flow control, ICMP, IGMP, IPSec, IPv4 & IPv6, LACP, LLDP, MACSec, MPLS, NAT, OpenFlow, OSPFv2 and OSPFv3, PIM, QoS, Sflow, SNMP, STP/RSTP/MST (IEEE *****D), VARP, VRRP, VLAN (IEEE *****Q), VRF, VXLAN
Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired
A strong comfort level with Linux is highly desired
Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell)/ Cloud Setting/Automation a plus
Tasks will include:
Responds to customer product inquiries via telephone or email
Resolves Customer concerns raised during installation, operation, maintenance or product applications or compatibility matters
Troubleshoots problems with hardware equipment and software applications and recommends corrective action
Recreates complex customer-found issues in network lab
Submits complete and correct bug reports after validating issues through recreation and testing
Acts as the senior escalation point for customer-found issues at Arista, working with Sales and Systems Engineering teams to resolve issue and coordinate customer communication
Provides assistance, consultation and mentoring to other team members
Acts as a technical expert and provides support on a worldwide basis to Arista documentation and marketing efforts
Accurately documents all customer issues via case note entry.
Writes complex issue summary documents including network topology diagrams and configurations
Other duties as assigned
This is a full time role working 40 hours per week.
A competitive remuneration between $80,000 - $85,000, aligned with skills and experience will be offered to the successful candidate.
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📌 Technical Solutions Engineer (Sydney)
🏢 Arista Networks
📍 Sydney