Inspire and guide customers to explore the world, offering tailor-made travel solutions and premium customer care before, during, and after their trip.
Provide consultation services for overseas travel products through multiple channels including phone and internet, accompanying clients in planning their dream holidays.
Customize itineraries based on client needs, arranging accommodation, transportation, meals, and tickets.
Handle order processing and group travel operations with attention to detail.
Provide warm after-sales service, maintain client relationships, and promptly assist with travel-related matters.
Support airport transfers and tour services as needed, with opportunities to participate in tour operations.Key responsibilitiesProvide overseas travel product consultation services through phone, internet, and other channelsCustomize travel itineraries based on client needs, including accommodation, transportation, meals,



and ticket arrangementsHandle order processing and group travel-related operationsProvide after-sales customer service and maintain client relationshipsAssist with resolving travel-related issues promptlySupport airport transfers and tour services as requiredAchieve and exceed sales goals through smart strategies and client relationship buildingCollaborate with team members to execute special projects and support business growthAbout youBachelor's degree in Tourism, Hospitality, Business, or related field preferredBilingual proficiency in Mandarin and English requiredStrong communication and interpersonal skillsLegal authorization to work in Australia requiredPrior travel industry experience is a plus; entry-level candidates welcomeCompetitive remunerationOngoing training and development opportunitiesRange of employee advantages to support wellbeing and work-life balanceAbout usLion International Travel Service Pty.
Ltd. is a leading travel agency specialising in domestic and international travel arrangements.
With over 20 years of experience, we pride ourselves on our exceptional customer service, extensive industry knowledge and tailored travel solutions.
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📌 Travel Consultant (Sydney)
🏢 Lion
📍 Sydney