Compass Immunology Clinics | Grange I Greenslopes I Upper Mt GravattPermanent | Full-Time | Brisbane$30 - $36 per hour + super, depending on experience and the position appointedCompass Immunology Clinics is Queensland's largest private allergy and immunology specialist clinic, with locations across Brisbane and Toowoomba.As our clinics continue to grow, we're looking for a Medical Receptionist to join our team.This is a patient-facing position suited to someone who enjoys working as part of a supportive team, takes pride in providing excellent patient service, and is confident managing the pace and detail of a specialist medical environment.Full-time roster: Monday - Friday between 7:00am - 6:00pm, plus one rotating Tuesday late shift (to 8:30pm).
About the RolesGreet, check in, and discharge patients with warmth and professionalismAccurately manage patient bookings, including scheduling, rescheduling, and cancellationsProcess billing for Medicare, DVA, health funds, and private accountsMaintain accurate patient records and ensure timely data entryRespond to patient and healthcare provider enquiries (in person, phone, and email)Support clinical staff by ensuring front-of-house processes run smoothlyUphold privacy and confidentiality at all timesAbout YouYou're organised, reliable and will be confident working in a specialist medical environment.




You have robust attention to detail, communicate well with patients and colleagues, and enjoy being part of a team where everyone contributes.Ideally, you will bring:Previous experience in medical reception/administration (specialist clinic experience highly regarded)Experience using Best Practice Premier strongly preferredA high level of accuracy, organisation, and attention to detailExcellent interpersonal and communication skills, with a patient-first approachConfidence managing competing prioritiesA collaborative, team-focused mindset and willingness to support across sitesWhy Join Compass?
At Compass, you'll be joining a growing specialist medical group with a friendly, professional team and a strong focus on providing exceptional patient care.As part of our team, you'll have access to benefits including:Free Headspace subscription to support your mental health and wellbeingJust For You Day - an additional paid day each year to recharge and do something just for youEmployee discounts and perks through Employment Hero(coming soon)If you're a medical receptionist looking for your next role, we'd love to hear from you.Please apply with your CV and cover letter.Confidential enquiries welcome – contact Practice Manager, Samantha Walker – ******
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📌 Medical Receptionist (Full Time) (Brisbane)
🏢 Compass Immunology Clinics
📍 Brisbane