Queensland Showroom and Business Development ManagerClassic with a Twist - Fortitude Valley QLDAbout the role: The Queensland Manager Role is a hybrid role that splits time between running the showroom and getting out to meet architects, interior designers and other high-end trade clients, building relationships that turn into specified projects.
It suits someone who's equally comfortable on the showroom floor and in a client's studio, and who wants to help build a premium European brand portfolio in a growing market.Showroom and Customer ExperienceRun the Fortitude Valley showroom, ensuring it reflects the brand and is presented to a high standard at all timesDeliver a premium experience to retail and trade clients, and handle escalated enquiries, complaints and feedbackMaintain visual merchandising, product displays and showroom presentation, including updates for recent ranges and seasonsPlan and host showroom events and trade evenings with management to build visibility and bring clients inSupport social media and marketing activity for the Queensland marketMonitor showroom sales performance and act on opportunities to lift resultsTrade Business DevelopmentBuild and manage a pipeline of high-end trade clients across Queensland, including architects, interior designers, landscape architects,



builders, developers and hospitality venuesIdentify, approach and win new trade accounts through practice visits, product presentations and CPD-style sessionsGrow specification of our brands (Tectona, Sika-Design, Fermob, Unopiù) into residential and commercial projectsManage trade enquiries from brief through to quote, order and delivery, working with the operations team on lead times and logisticsTrack project opportunities early and follow up consistently to convert specifications into ordersRepresent Classic with a Twist at industry events, trade networking and showroom launchesGather market intelligence on competitors, pricing and upcoming projects and report back to managementMeet agreed trade sales, new account and pipeline targetsTeam and OperationsLead, train and support showroom staff and casuals so the showroom runs smoothly on days you're in the fieldCoordinate rosters to ensure appropriate cover across the weekBuild team product knowledge and sales capability across all brandsMaintain accurate customer, quote and order records in Cin7 and the CRMReport regularly to the Managing Director on sales, pipeline and showroom performance
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📌 Queensland Showroom And Business Development Manager (Brisbane)
🏢 Classic With A Twist
📍 Brisbane