SALES ASSOCIATE — POP MART SYDNEY DOMESTIC AIRPORT T2
Global Pop-Culture | Immediate Start
Positions Available:
Full-Time - Base salary $61,000-$63,000 p/a
Part time - Base pay $28 p/h
Join the POP MART Phenomenon
POP MART is a global pop-culture and designer-toy brand with 600+ stores and 2,300 Robo Shops across 30+ countries.
As we continue to expand across Australia and New Zealand, we're looking for passionate and customer-focused Sales Associates to join our growing retail team.
This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.
Why You'll Love Working at POP MART
Work with products customers genuinely love — collectors, fans and families
Weekly new releases keep every day exciting and fast-moving
Clear career progression opportunities within a growing business
Job security with a rapidly expanding global brand
Monthly product incentives (post-probation)
Supportive, energetic and inclusive team culture
Annual POP LAND (Beijing) pass
A colourful, creative retail environment
What You'll Do
Deliver Great Customer Experiences
Engage customers confidently and provide friendly, energetic service
Share product knowledge and introduce new collections
Support sales through upselling and cross-selling opportunities
Maintain Store Standards
Replenish stock and maintain visual merchandising standards
Support deliveries, stock counts and inventory accuracy
Keep the store clean, organised and customer-ready
Support Daily Store Operations
Process transactions accurately through POS systems
Follow store procedures and loss prevention standards
Support product launches and peak trading periods
Our Ideal Candidate
Want to know what we're looking for?
Here's what will help you stand out at POP MART:
Confident, outgoing and customer-focused
Passionate about retail, pop culture, collectibles or fandom-led brands




Demonstrates genuine interest in POP MART products, collectible figures and character IPs
Has researched POP MART and can speak beyond simply naming our characters and IPs, demonstrating an understanding of their stories, appeal and connection with collectors
Fast-paced, high-volume retail environments
Reliable, positive and adaptable with a strong work ethic
Strong communicator with excellent attention to detail
Takes ownership, follows processes and maintains high standards
Proactive problem-solver who can work independently
Flexible to work weekends, public holidays and peak trading periods
Mandarin or additional language skills are highly regarded, but no essential.
Full-Time Availability Requirements
This is a permanent full-time position averaging 38 hours per week.
Flexible availability across all 7 days is required.
Typical rosters include weekends, late-night trading and public holidays.
Usual full-time roster is Sunday to Thursday, or Tuesday to Saturday, to ensure two consistent and consecutive days off.
We aim to provide structured rosters with two consecutive days off in a standard week, supporting work-life balance and roster consistency.
As a retail business, flexibility is required throughout the week to support customer demand, peak trading periods and special events.
Availability throughout our peak trading season (November to January) is essential.
Part-Time Availability Requirements
This is a position offered on a casual basis
Availability to work 3–4 days per week is required (approx. ***** hours)
Applicants must be available to work at least one weekend day and one late-night trading shift each week.
Rosters are planned in advance to support consistency and work-life balance.
Flexibility to support business needs, peak trading periods and major product launches is expected.
Availability throughout peak trading periods, including November to January, is essential
Eligibility
Full permanent working rights in Australia required for full-time
Must be able to commit to availability requirements
#J-*****-Ljbffr

📌 Sales Associates I Sydney Airport I Full-Time & Part-Time
🏢 POP MART
📍 Sydney