Introduction
Casual engagement
Randwick location
Onsite role
Description
About Us
Located on the lands of the Bidiagal Clan of the Dharawal Nation (Randwick, NSW), Black Dog Institute is the only Medical Research Institute in Australia to investigate mental health across the lifespan, our aim is to create a mentally healthier world for everyone.
For the past 20 years, we have been at the forefront of mental health research.
Leveraging our own research, we have developed an image and workplace that is reflective of our values and mission.
Our work is used to distributed through the public and is used to drive evidence informed change across the mental health sector, setting the foundation for a brighter and healthier future for all.
The Role
Black Dog Institute is seeking a friendly, organised and professional Casual Receptionist to provide front-of-house support for our Reception and Psychology Clinic during planned leave periods.
This is an excellent opportunity for someone with previous reception or administrative experience who enjoys working in a fast-paced, people-focused environment.
Coverage Periods
16 November – 11 December
4 January – 15 January
Approximately
20
hours per week
Minimum shift:
3 hours
Maximum shift:
7 hours
On-site role based in
Randwick, NSW
Skills And Experiences
Hourly Rate
$***** per hour + superannuation
Casual employment
Key Responsibilities
Managing front reception and welcoming visitors
Answering and directing phone enquiries
Monitoring and responding to emails
Managing appointments and reception administration
Providing general administrative support to the Psychology Clinic and broader team
Maintaining a professional, organised and confidential client experience
About You
Previous reception, customer service or administrative experience preferred
Solid verbal and written communication skills
Excellent organisational skills and attention to detail
Professional,



approachable and customer-focused manner
Comfortable managing multiple priorities in a busy environment
Ability to maintain confidentiality and professionalism at all times
Eligibility
Australian work rights required
Working Holiday Visa holders welcomed
Inclusion at BDI
We are committed to fostering an inclusive and accessible recruitment experience where all candidates can fully participate in the process.
We warmly encourage applications from First Nations peoples, culturally and racially diverse
communities, LGBTQIA+ individuals, people with disabilities, and others from underrepresented backgrounds.
We recognise that not everyone has had equal access to opportunities, and valuable skills and perspectives can be gained through diverse life experiences.
If this role excites you but you don't meet every listed requirement, we still encourage you to apply as your lived experience and insights are important to us.
Accessibility
If you have accessibility requirements or require information in an alternative format, please email ****** or phone ************
Privacy
We respect your privacy and confidentiality.
We only provide information to other staff where it is needed to arrange workplace adjustments.
How to Apply
To become a part of the Black Dog Institute team, follow the link to ELMO to apply and submit your most up to date resume.
If you are shortlisted for the role, we will call you and let you know you are successful.
Please do not respond to any suspicious emails requesting you to upload your ID or personal details.
Commencement of employment with the Institute is subject to the completion of relevant pre-employment checks, include reference checks, a National Criminal History Check, and other role-specific requirements.
These checks are conducted in line with the Institute's commitment to providing a safe, respectful and inclusive environment for all employees, and check outcomes are reviewed and applied fairly and in accordance with the inherent requirements of the role

📌 Receptionist (New South Wales)
🏢 Black Dog Institute
📍 New South Wales