Customer Service Staff are responsible for assisting customers, answering questions, resolving complaints, and ensuring a positive experience with a company’s products or services. They represent the organization and help maintain customer satisfaction and loyalty.

Main Responsibilities
Handling complaints and resolving issues in a professional manner
Providing product or service information :
Processing orders, returns, or payments :
Maintaining customer records and updating databases
Escalating complex issues to supervisors when necessary
Following company policies and service standards

Key Skills
Robust communication and interpersonal skills
Active listening
Patience and empathy
Problem-solving ability
Ability to work under pressure
Basic computer and data entry skills

Job Types : Full time, Part-time

Pay: $60,000.00 - $70,000.00 per year

Expected hours: 40 per week

Perks :
Dental insurance
Free food
Health insurance
Life insurance

Work Location: In person

📌 Customer Service Staff Joondalup (Australia)
🏢 Luoyue Club Hospitality
📍 Australia