Job Description
Territory Sales Manager - Companion Animal
2-year Fixed Term
role with
competitive remuneration, benefits
and tools of trade provided e.g. Car, Laptop, ipad etc (Field Based role)
Based
: Sydney
Territories covered:
Sydney/South NSW/VIC
Work with a high performing,
agile and passionate sales team
Full training provided:
TSM role would
suit a passionate, motivated sales orientated individual
with an interest in Companion Animal Health
Drive sales growth, merchandising excellence
and
retail execution
across the
companion animal portfolio
As a Territory Sales Manager - Companion Animal, you will be responsible for driving sales growth, merchandising excellence and execution of our company's Animal Health companion animal portfolio, across assigned retail customers and stores.
Reporting to the Strategic Account & Sales Manager, you will work closely with retail store teams, regional retail management and key customer stakeholders to deliver promotional programs, product visibility, staff education and customer engagement activity.
What You Will Do
Responsibilities include, however not limited to:
Sales and Territory Management
Achieve sales targets and activity objectives for assigned retail customers and stores
Develop and execute territory plans to drive our company's Animal Health portfolio growth
Identify sales opportunities through customer engagement, store analysis and market insights
Review territory performance regularly and take action to achieve sales objectives
Monitor competitor activity and recommend actions to improve market share
Retail Execution and Merchandising
Execute national and customer-specific promotional programs within assigned stores
Ensure merchandising standards, product visibility and point-of-sale materials are implemented effectively
Conduct regular store visits to assess compliance, identify opportunities and close execution gaps
Support new product launches and seasonal campaigns
Maintain high standards of retail execution across all assigned stores
Customer Relationship Management
Build and maintain strong relationships with store managers, retail teams and regional customer stakeholders
Act as a trusted partner by understanding customer needs and providing practical solutions
Deliver product training and education to retail teams to improve recommendation confidence
Support customer enquiries, follow-up actions and issue resolution in a timely manner
Store Level Technical Support and Product Education
Utilise the technical services team to support delivery of technical messaging and drive sales




Provide technical and sales training to customers to ensure accurate messaging reaches the end user
Maintain a strong level of product knowledge, including competitor products and broader animal health issues
Keep the Strategic Account and Sales Manager informed of competitor activity through regular reporting
CRM, Reporting and Compliance
CRM systems to inform next-call objectives and support a single view of the customer
Record customer interactions in Ensure product complaint investigations, pricing queries, compliance issues and follow-up requests are completed accurately and within required timelines
Ensure all business activity complies with relevant Acts, policies and procedures
Share knowledge, communicate effectively across sales and marketing teams, and contribute positively to team meetings and forums
Collaboration
Work closely with the Strategic Account and Sales Manager to deliver retail channel priorities
Collaborate with marketing, technical and customer effectiveness teams to support execution of retail initiatives
Share best practices and customer insights across the retail sales team
Support a culture of collaboration, accountability and execution excellence
What You Must Have
Demonstrated success in sales, retail, account management or a customer-facing role
Experience in retail, FMCG, pharmacy, animal health or consumer products preferred
Tertiary business or science degree preferred
Strong relationship-building and communication skills
Ability to influence and engage customers at store level
Strong organisational and territory management skills
Ability to analyse sales data and translate insights into actions
Self-motivated with strong execution discipline and attention to detail
Ability to work independently while collaborating effectively with broader teams
Strong presentation and training skills
Intermediate Microsoft Office and CRM skills
What You Can Expect
Play a pivotal role by bringing your
sales talent
to a
market leading
global
Animal Health organisation
with
trusted brands
and
innovative products
Join a
close knit, collaborative team
of
like-minded professionals
who
celebrate wins
and share knowledge
Purpose driven work
improving
animal health outcomes




for
customers
and
communities
Receive
ongoing development, coaching
and
support
with
clear progression pathways
and access to
industry leading training
Competitive salary
with
performance related bonus
and
recognition programmes
The opportunity to drive growth in a
key companion animal retail portfolio
A field-based role
with variety, autonomy and
customer interaction
We are proud to be a company that embraces the value of bringing wide-ranging, talented, and committed people together.
The fastest way to breakthrough innovation is when varied ideas come together in an inclusive environment.
We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.
We are an equal opportunity employer, committed to fostering an inclusive and multicultural workplace.
Additional location(s) Compensation Information:
Required Skills:
Account Management, Animal Health Care, Client Visits, Customer Engagement, Data Analysis, Lead Generation, Market Analytics, Product Knowledge, Relationship Management, Retail Distribution, Retail Execution, Retail Store Experience, Sales Channels, Sales Forecasting, Sales Objectives, Sales Pipeline Management, Sales Strategy Development, Technical Product Sales, Territory Management
Preferred Skills:
Current Employees apply
HERE
Current Contingent Workers apply
HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities.
All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.
No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
Where agency agreements are in place, introductions are position specific.
Please, no phone calls or emails.
Employee Status:
Project Temps (Fixed Term)
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
100%
Flexible Work Arrangements:
Remote
Shift:
Not Indicated
Valid Driving License:
Yes
Hazardous Material(s):
N/A
Job Posting End Date:
11/27/2026
*A job posting is effective until 11:59:59PM on the day
BEFORE
the listed job posting end date.
Please ensure you apply to a job posting no later than the day
BEFORE
the job posting end date.

📌 Territory Sales Manager - Companion Animal (New South Wales)
🏢 Msd
📍 New South Wales