01 Nov
|
CareCone Group
|
Australia
01 Nov
CareCone Group
Australia
Provide L1/L2/L3 support for Microsoft Dynamics CRM / Dynamics 365 Customer Engagement. Troubleshoot application issues, workflows, plugins, and business process flows. Manage users, security roles, teams, permissions, and access issues. Support entities/tables, forms, views, dashboards, and business rules. Investigate data issues and perform SQL queries where applicable. Monitor integrations with Power Automate, APIs, and external applications. Handle incidents, service requests, root-cause analysis, and SLA compliance. Coordinate with developers and functional consultants for bug fixes and enhancements. Required skills
Total Experience - 5+years
Microsoft Dynamics CRM / Dynamics 365 CE. Basic understanding of Dataverse and model-driven apps. Workflows, business rules, and Power Automate.
📌 Ms Dynamics Crm Support Sydney (Australia)
🏢 CareCone Group
📍 Australia