Medical Receptionist Full Time/Part Time/Casual
Beenleigh Mall Medical Centre – Beenleigh QLD
Senior Medical Receptionist Full Time/Part Time/Casual positions – Beenleigh Mall Medical Centre / Springwood Mall Medical Centre
Beenleigh Mall Medical centre is conveniently located on level 1 in The Mall Beenleigh, with ample parking and easy access to public transport (5mins walk from Beenleigh train station).
The medical centre was established in **** and has been providing medical care to the local community.
Springwood Mall Medical Centre is a medical centre located across from the pharmacy on the ground floor in Springwood Mall.
The medical centre opened its door in May ****.
Doctors located in Springwood Mall Medical Centre are dedicated to provide medical service to the local community of Springwood and surrounding suburbs of Underwood, Rochedale South and Daisy Hill.
About the Role
We are seeking experienced and professional Senior Medical Receptionist to join our two Medical Centres.
This is an excellent opportunity for a confident, organised and patient-focused receptionist who enjoys working in a fast-paced healthcare environment and supporting both patients and clinical staff.
As a senior member of the reception team, you will play an significant role in ensuring the smooth day-to-day operation of the front desk while providing a high standard of patient service.
Key Responsibilities
Welcoming patients and providing professional, friendly service
Managing patient appointments, bookings, cancellations and recalls
Answering telephone enquiries and responding to patient requests
Processing payments, Medicare and private billing




Maintaining accurate and confidential patient records
Liaising with doctors, nurses, allied health professionals and external providers
Assisting with day-to-day administration and reception operations
Supporting and mentoring junior reception staff
Managing difficult or sensitive patient enquiries professionally
Ensuring reception and waiting areas are organised and welcoming
Following medical centre policies, privacy requirements and procedures
Assisting with opening/closing procedures and general administrative duties
About You
The successful candidate will have:
Previous experience in a medical reception or healthcare administration role
Strong knowledge of medical terminology and medical practice procedures
Experience with Medicare and medical billing
Excellent communication and interpersonal skills
Strong organisational and time-management abilities
A professional, calm and friendly manner
High attention to detail and accuracy
The ability to prioritise tasks in a busy environment
Confidence dealing with patients, doctors and other healthcare professionals
Experience supporting or mentoring other reception staff
A strong understanding of patient confidentiality and privacy requirements
Experience with medical practice software such as Best Practice, Medical Director or similar is highly desirable
What We Offer
A supportive and friendly team environment
A professional and well-established medical centre
Opportunity to take on a senior role with responsibility and variety
Ongoing training and development
Competitive remuneration based on experience
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📌 Medical Receptionist Full Time/Part Time/Casual (Queensland)
🏢 Beenleigh Mall Medical Centre
📍 Queensland