Casual Customer Service Assistant – Gordon Pro Shop

$34.57 to $40.09 per hour + 25% casual loading + super

Customer Service Experience Required

About Gordon Golf Course Gordon Golf Course is nestled away on the upper North Shore of Sydney and features one of the most picturesque of any Sydney golf courses, with a challenging 18 Hole Par 65 layout. The course has the benefits of public access and an active Club on site, Gordon Golf Club.

About the role The Gordon Pro Shop is looking for a motivated Casual Customer Service Assistant to join our team.

Your duties will include, but are not limited to:

Providing high quality service to members and guests

Managing tee times and ensuring smooth order of play

Answering phone enquiries and booking tee times via the computer booking system

Operating a Point of Sale (POS) system

Cash handling and daily sales reconciliation

Product sales and merchandise display

Inventory control and receiving deliveries





Organising golf cart and hire equipment bookings

Assisting with club competitions and social golf

Maintaining a clean and safe pro shop workplace

We are ideally seeking individuals with a positive attitude, strong work ethic and a passion for delivering great customer service. An interest or understanding of golf will be highly regarded.

Required Skills & Experience

Ability to operate computer booking and POS systems

Robust communication and customer service skills

Ability to work effectively in a team environment

Friendly and approachable nature

Successful applicants will be required to work flexible hours including weekends.

Casual / flexible rosters

25% casual loading

Friendly and supportive team environment

Free confidential Employee Assistance Program

Ku-ring-gai Council is an equal chance employer

📌 Customer Service Assistant Sydney
🏢 Ku-ring-gai Council
📍 Sydney