Independent Filter Service is a family-owned business based in Heidelberg West, proudly operating since ****.
We specialise in the manufacture, supply and installation of a wide range of commercial and industrial air filtration products throughout Victoria.
With 50 years of experience, we have built a strong reputation for quality products, reliable service and excellent customer care.About the roleThis is a full-time position, working Monday to Friday, reporting directly to the General Manager and Service & Operations Manager.
As an important member of our office team, you will often be the first point of contact for our customers.
We're looking for someone who is friendly, professional, reliable and committed to maintaining our high standards of customer service.Key responsibilitiesDay-to-day customer service and reception dutiesGeneral and financial administration tasksManage incoming calls,



assist customers and accurately take messagesProfessional email correspondenceAbout youStrong computer skills, particularly with Microsoft Office applications (Word, Excel and Outlook)Excellent verbal and written communication skillsStrong literacy skills, including accurate spelling and grammar for skilled email correspondenceSound numeracy skills and a high level of attention to detailA friendly and professional telephone mannerExcellent organisational and time management skills, with the ability to prioritise tasks and manage multiple responsibilitiesThe ability to work both independently and as part of a small, supportive teamA positive, approachable attitude and a willingness to assist wherever neededReliability, punctuality and a strong work ethic
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📌 Reception & Administration Officer (Melbourne)
🏢 Independent Filter Service
📍 Melbourne