Health Metrics Pty Ltd in Melbourne is seeking a Senior Service Desk Consultant to own RAC/HDC product support, resolve complex issues, and mentor junior team members. You will manage Zendesk tickets, analyze server logs with SQL, and collaborate with product and implementation teams to deliver solutions.
The role involves leading engagements with stakeholders and writing technical documentation, offering a challenging and impactful position in a growing, multi-country care tech business.
📌 Senior Service Desk Specialist: Rac Melbourne
🏢 Health Metrics
📍 Melbourne
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