30 Oct
|
Ultiqa Management
|
Gold Coast
30 Oct
Ultiqa Management
Gold Coast
Varsity Lakes | Full time & Part-Time Opportunities - Competitive salary package + discounted holiday and travel benefitsCreate Great Holiday Experiences Every DayULTIQA Lifestyle is a hospitality, travel and lifestyle business delivering memorable holiday experiences for members.
We are looking for positive, reliable and customer-focused people to join our Reservations Team.Why Join ULTIQA?
Discounted holiday and travel benefitsOngoing training and professional developmentCareer progression opportunitiesPositive, supportive and collaborative team cultureAbout the RoleAs a Holiday Consultant, you will be the first point of contact for members, providing personalised reservations support, holiday planning assistance and travel-related solutions.Manage inbound and outbound member enquiries.
All calls are from or to our Members Data Base.Assist with holiday bookings,
exchanges and partner travel productsUnderstand members' needs and recommend suitable holiday optionsDeliver excellent service while working towards quality and sales goalsMaintain accurate member and booking records across multiple systemsAbout YouYou genuinely enjoy helping people and creating positive customer experiences.
You communicate clearly, learn systems quickly and are comfortable balancing service with sales opportunities.Positive attitude and strong customer focusReliable, organised and attentive to detailCollaborative approach and commitment to teamworkQualifications & Work ExperienceAt least one year of customer service or sales experienceHighly regardedExperience in travel, hospitality, membership services or a contact centreExperience using reservation, CRM or membership systemsQualifications in travel, tourism, hospitality, business or a related disciplineRoster RequirementsFlexible availability across a 5-day roster, including Saturdays (4 hrs), is essential.
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📌 Holiday Consultant (Gold Coast)
🏢 Ultiqa Management
📍 Gold Coast