Luxury Travel Consultant – Destination Weddings & Celebrations
North Strathfield wedded.wonderland
Posted today
Job Description
Luxury Travel Consultant, Sydney
Job Summary
Wedded Wonderland is seeking a Luxury Travel Consultant to deliver high-touch, concierge-level travel support for destination weddings, milestone celebrations, and their guests.
This role supports complex, multi-party travel arrangements in collaboration with senior luxury travel specialists, wedding planners, venues, and global travel partners.
The position requires precision, professionalism, and availability across weekends and holidays to ensure uninterrupted support during live wedding and travel periods.
Key Responsibilities
Travel Coordination and Research
Support the coordination of travel itineraries for destination weddings, honeymoons, guest travel, and post-event extensions
Assist with accommodation, transfers, and experience arrangements aligned with wedding and celebration schedules
Ensure all travel components are accurate, date-aligned, and appropriate for group and event-based travel
Execute travel arrangements based on approved designs and plans prepared by senior luxury travel specialists
Client, Guest, and Planner Communication
Communicate professionally with guests, planners, and partners via WhatsApp, email, and phone
Deliver calm, discreet, and culturally sensitive support to international and high-expectation clients
Assist guests with travel-related inquiries, logistics clarifications, and itinerary updates
Maintain professionalism when supporting emotionally sensitive events such as weddings and celebrations
Operations and Issue Management
Monitor active travel bookings and guest movements during assigned shifts
Proactively identify potential conflicts or risks related to dates, rooming lists, arrivals, and transfers
Resolve standard travel issues independently and elevate complex matters to senior specialists when required
Maintain high responsiveness and accountability during weekend and holiday operations
Administrative and CRM Support
Accurately log bookings, guest details, notes, and communications in internal CRM systems
Maintain organized, client-ready documentation including itineraries and confirmations
Coordinate internally on billing support, confirmations, and operational follow-ups
Ensure all records remain complete and current throughout the wedding or celebration lifecycle




Supplier and Partner Coordination
Coordinate with hotels, transfer providers, and local service partners to support approved travel plans
Represent Wedded Wonderland professionally in all supplier interactions
Support relationship continuity between planners, venues, and travel fulfillment partners
Maintain awareness of key destination wedding and luxury travel locations globally
Job Requirements
Minimum 5 years' experience in luxury travel, travel coordination, concierge services, hospitality operations, or related roles
Proven experience supporting complex itineraries and group travel
Robust written and verbal English communication skills
Comfortable managing communication across WhatsApp, email, and phone
High attention to detail when preparing guest-facing itineraries and documentation
Ability to work independently and manage multiple priorities
Availability to support weekend and holiday operations as required
Experience supporting premium or high-expectation clients
Nice to Have
Exposure to destination weddings, events, or luxury travel environments
Experience working with international clients and distributed teams
Familiarity with CRM systems or travel coordination platforms
Background in hospitality, concierge services, or executive support
This role focuses on execution excellence, experience protection, and operational precision within a luxury weddings and celebrations ecosystem.
What you'll own
Enquiries to bookings.
Couples and families come to us through our brand, our events and our venue and planner partners.
You reach out to every enquiry in our CRM and on our social channels, then qualify, propose and confirm.
Conversion targets.
You're measured on how many of those enquiries become bookings, against clear conversion targets.
Custom journeys and packages.
You build, and help our product team build, luxury journeys and travel packages tailored to each client, working directly with our travel and business suppliers and our destination management companies (DMCs).




Group travel for weddings.
Guest room blocks, experiences and travel insurance for the whole wedding party.
Honeymoons and anniversaries.
The couple's own trip, from first idea to last transfer.
Your client book.
Guests from one wedding often become the next couple.
Support behind you.
Flights and ticketing go to our ticketing desk; payments, accounting and operations are handled in-house.
What we're looking for
5 or more years selling travel, with bookings you closed and values you can tell us about
Premium or luxury travel experience: hotels, resorts, villas, honeymoons, groups or destination weddings
A consultative approach, in person and on WhatsApp, email and phone
Confidence with booking systems (GDS, wholesale platforms or a CRM)
A record of meeting sales or conversion targets
Full time, on-site, on a rotating roster across a 7-day trade, including weekends and public holidays around live weddings
Nice to have
Destination wedding or group travel experience
A second language, or knowledge of a wedding tradition
Your own repeat clients or referral network
A background in luxury concierge, luxury brands, or media, PR or destination tourism agencies
What you get
Pay: $65,000 to $70,000 base plus super, plus uncapped incentives on every booking you make
Clients come to you from our brand, events and partners
Back of house handled: ticketing desk, payments, accounting and operations, plus our marketing and distribution teams
Travel perks: staff travel discounts, famils and hosted property visits
Luxury partners: perks for you and your clients through Virtuoso and our preferred partner programs with Four Seasons, Marriott (The Ritz-Carlton and St. Regis), Hilton (Waldorf Astoria), Hyatt (Park Hyatt), Mandarin Oriental, Belmond and Rosewood
Family trips: access to luxury family trips at some of the world's best resorts
Our world: represent Wedded Wonderland at Wedded World and the most luxurious events in Sydney, with our hotel, venue and supplier network behind you
Training on our booking platforms and supplier programs, with support toward a travel and tourism qualification
Recognition events through the year, and a path to Senior Consultant and Team Leader
Wedded Wonderland is an equal opportunity employer.
We welcome applicants of every background, culture and language.
#J-*****-Ljbffr

📌 Hybrid Corporate Travel Consultant — Sabre Expert (Sydney)
🏢 Bcd Travel
📍 Sydney