GBV & Student Complaints Coordinator - Identified positionThe GBV & Student Complaints Coordinator provides culturally informed leadership in managing student complaints and safety initiatives.Gender-Based Violence & Student Complaints CoordinatorIdentified PositionBatchelor Campus - Full-time - OngoingClosing date: 1 November ****Lead meaningful work.
Create safer environments.
Make a lasting impact.We are seeking an experienced Aboriginal and/or Torres Strait Islander professional to lead the Institute's prevention and response to gender-based violence and coordinate our student complaints framework.
This is an opportunity to influence organisational culture, strengthen student and staff safety, and contribute to an organisation that places Aboriginal and Torres Strait Islander leadership at the centre of everything we do.Why Join Batchelor Institute?
At Batchelor Institute, you'll be part of a purpose-driven organisation where your qualified expertise, cultural knowledge and lived experience are recognised and valued.In return, we offer:Administration Officer 7BI, increment 1 ($121,888)Six weeks annual recreation leave15 days Indigenous Australian Cultural Leave each yearOne day paid leave during NAIDOC Week13% employer superannuationSalary packaging opportunitiesA collaborative, supportive and culturally safe workplaceThe opportunity to influence organisational policy, practice and continuous improvementMeaningful work that contributes to Aboriginal and Torres Strait Islander self-determination through educationAbout the RoleReporting to the Senior Manager, People & Culture, you will lead Batchelor Institute's implementation of the National Higher Education Code to Prevent and Respond to Gender-based Violence while coordinating the Institute's student complaints management framework.You will coordinate complex and sensitive gender-based violence disclosures, reports and student complaints using culturally safe, trauma-informed and procedurally fair approaches.




Working collaboratively with students, staff and external support services, you will foster a safe, respectful and supportive environment while ensuring people are supported with compassion, integrity and respect.As the Institute's specialist in this area, you will strengthen organisational capability by developing policies and procedures, delivering education and awareness initiatives, monitoring compliance, analysing trends and providing strategic advice to support a safe, respectful and culturally responsive environment for students and staff.About YouYou are an experienced Aboriginal and/or Torres Strait Islander professional who is passionate about creating safe environments and improving outcomes for Aboriginal and Torres Strait Islander peoples.Experience managing complex complaints, investigations, case management, gender-based violence responses or other sensitive matters.A sound understanding of trauma-informed practice and culturally safe approaches to preventing and responding to gender-based violence.Experience developing or improving policies, procedures or organisational practices.Excellent communication and relationship-building skills, with the ability to engage confidently with students, staff, leaders and external stakeholders.The ability to exercise sound judgement, maintain confidentiality and provide practical advice in complex situations.A qualification in social work, psychology, law, education, community services, public administration or a related discipline will be well regarded; however, we recognise the value of equivalent skills, knowledge and experience gained through professional practice, community leadership and lived experience.Join Our TeamIf you are looking for an opportunity to lead meaningful work that strengthens safety, supports Aboriginal and Torres Strait Islander peoples and contributes to lasting organisational change.Applicants must hold, or be able to obtain prior to commencement, an Ochre Card and a National Police Check.For further information, please contact the Recruitment Team at .
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📌 Gbv & Student Complaints Coordinator - Identified Position (Cooma)
🏢 Batchelor Institute
📍 Cooma