Lead a high-performing orthodontic practice, driving team success, patient experience, and business growth across two locations!
Lead the performance, culture, and patient experience of a premium orthodontic practice, balancing exceptional patient care with robust commercial outcomes.Backed by Smile Partners, a network of over 40 orthodontic practices across Australia and New Zealand, this opportunity welcomes you to step into a leadership role with real impact and future growth potential.We're seeking a commercially driven leader to spearhead performance, inspire and develop a high-performing team, and play a pivotal role in shaping the practice's continued success.
With the business entering an exciting period of growth, this is a fantastic opportunity to make a meaningful impact and help drive its next phase of development.What you'll be responsible for:Oversee the day-to-day operations of two practices in Maroubra and Kincumber, with Maroubra as your primary location.Build, lead, and develop a high-performing team culture that drives accountability, engagement, and exceptional patient outcomes.Take ownership of practice performance, with support from your Regional Manager, focusing on revenue growth, cost management, and operational efficiency.Partner with the Orthodontist to lead daily practice operations, ensuring seamless workflows and an outstanding patient experience.Collaborate with Smile Partners leadership to implement strategic initiatives, drive continuous improvement, and optimise practice performance.Take local ownership of the patient journey, driving effective lead management, conversion, and patient satisfaction.Lead people and performance management, including rostering, team development, coaching,



and engagement.Ensure compliance requirements and clinical standards are consistently upheld across both locations.What success looks like:A high-performing, engaged team with strong retention and accountabilityConsistently strong patient experience and conversion outcomesA well-run practice meeting or exceeding targetsStrong alignment between clinical and operational leadershipContinuous improvement in systems, efficiency, and performanceWhat you'll bring:Proven ability to operate with autonomy while aligning to broader organisational strategyAbility to identify performance opportunities and proactively problem solve using the Smile Partners suite of resources and supportStrong commercial acumen with experience managing budgets, targets, and performance metricsA confident people leader who can coach, influence, and drive accountabilityAbility to balance people, operations, and financial outcomesComfortable working with senior stakeholders and driving changeWhat we offer:No orthodontic experience required.
We provide training and ongoing support from an experienced teamA supportive, high-performing team environment within a growing networkOpportunity to develop within a multi-site leadership structureCompetitive salary + performance-based bonusAccess to employee benefits, including retail discounts and novated car leasingProfessional development and networking opportunitiesEmployee Assistance Program for your wellbeingWhy join Smile Partners?
You'll be part of a connected network that values collaboration, growth, and exceptional patient care.
We invest in our people, celebrate wins, and create an environment where you can build a meaningful and rewarding career.If you're a strong operator looking for a leadership role with both autonomy and support, we'd love to hear from you.Explore every open roleSee every current vacancy across the Smile Partners network.
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📌 Practice Manager (New South Wales)
🏢 Smile Partners
📍 New South Wales