Work for Australia's largest independently owned courier and express freight company, proudly solving transport challenges nationwide since 1978.

The Position:

Join the dynamic Contact Centre team, where you'll be the first point of contact for customers needing support with bookings, freight enquiries, and general service information. This is a fast-paced, customer-focused role ideal for someone with robust communication skills and a passion for problem-solving.

This role is commencing immediately on a temporary basis through to the end of January 2027.

To be successful in the role we are seeking candidates who possess the following attributes:
Previous experience in a contact centre or high-volume customer service role
Robust verbal communication and problem-solving skills
Ability to work efficiently in a rapid-paced environment
Basic computer literacy and familiarity with booking systems (preferred)
A proactive and professional approach to customer service

Details:
Competitive hourly rate of $37.50/hr
Supportive team environment
Based in Archerfield, QLD

Criminal history checks may be part of the shortlisting process.
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📌 Customer Support Consultantnew Brisbane
🏢 Tacticall Recruitment
📍 Brisbane