Job Description0.8 FTE (Monday to Thursday), ongoing position
Working across headspace Narre Warren & Pakenham centres, with ad-hoc community engagement travel
Competitive Salary + 12% Super + Salary Packaging benefits of up to $18,550
Help create a space where young people feel supported from the moment they walk in.
Are you an experienced administrator who thrives in a busy, people-focused setting?
If you have strong administration skills, ideally within a medical, health or community services setting, and enjoy keeping things organised, accurate and running smoothly, we'd love to hear from you.
AtheadspaceNarre Warren & Pakenham, we're all about making a difference in the lives of young people aged *****.
Our centres are a welcoming, inclusive, and safe space where young people can access support for their physical and mental health, alcohol and other drugs, and work and study needs.
We're looking for someone who shares our passion and can bring warmth and professionalism to our front desk.
Your role, your impact
As our Receptionist/Administration Officer, you'll play a key role in keeping our two busy headspace centres organised and running smoothly.This is a hands-on administration role, combining reception and client support with appointment management, data entry, record keeping, correspondence, bookings and general office administration.
You'll be someone the team can rely on to keep the administrative details on track, while also creating a warm and positive experience for young people accessing our services.
You will:
Provide day-to-day administrative supportacross two busy headspace centres, keeping processes organised and running efficiently
Welcome and supportyoung people, families and visitors, creating a safe and inclusive environment
Manage reception activities, including appointments, client arrivals, enquiries and incoming calls
Coordinate bookings and meeting spacesto support service delivery and team collaboration
Maintain accurate records and data entryacross clinical and administrative systems




Manage correspondence and administrative processesthat keep services running efficiently
Assist with office operations, including supplies, equipment and facility coordination
Build positive relationshipswith young people, staff and community stakeholders
Represent headspace in the communitythrough events, networking opportunities and engagement activities
About you
You'll thrive in this role if you're a confident and highly organised administrator who enjoys keeping things running smoothly while supporting people in a busy service environment.
You will bring:
Demonstrated experience in an administration or reception role, ideally within healthcare, medical or community services
Strong communication and interpersonal skills, with a professional and empathetic approach
Confidence using Microsoft Office and administrative systems
Ability to manage competing priorities and maintain attention to detail
Current Driver's Licence
What will make you stand out?
We'd love to hear from you if you also have:
Certificate IV in Business Administration, Medical Administration or a related field
Experience working within a youth-focused service
Experience using client management or healthcare administration systems
Understanding of community, not-for-profit or mental health services
What's in it for you?
Each is the Lead Agency for headspace Narre Warren & Pakenham.
At Each you'll be supported to be your best.
We provide:
Supportive & inclusive culture- Work with like-minded colleagues and leaders who genuinely care
More leave when you need it- 5 weeks annual leave, paid parental leave, personal/carer's leave, cultural and gender affirmation leave, and the option to purchase extra leave




Boost your take-home pay- Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment
Endless career opportunities- With over 200 programs across QLD, NSW, TAS, ACT, and VIC, there are plenty of pathways to progress
Support your wellbeing -Discounted access to hundreds of gyms, pools and fitness centres across Australia with Fitness Passport
Free, confidential support- Our Employee Assistance Program is available for you and your family
Additional InformationTo view the full Position Description, clickhereor visit go to Work With Us >Careers >Open Roles and search for this position.
For more information or a confidential conversation, please contact Jude McConnell - Senior Administration Officer at
Applications Close:Sunday 15th November ****
Applications will be reviewed as they are received.
Interviews may take place during the advertising period, so don't miss out and apply today!
Please Note:If you have previously applied for this position, your application will be reviewed as part of the current recruitment process and there is no need to re-apply.
Our Commitment to Inclusion at Each
At Each, inclusion is at the heart of how we work, connect and care.
We're committed to a workplace where everyone feels safe, respected and able to be themselves.
We celebrate diversity in all its forms, including Aboriginal and Torres Strait Islander Peoples, LGBTIQA+ communities, people with disability, people from diverse cultural and faith backgrounds, people with lived and/or living experience and people of all ages and genders.
Each is a child safe organisation with zero tolerance for child abuse, and we are committed to protecting the safety and wellbeing of all children and young people.
Next Steps in the Hiring Process
Learn more about next steps, check out our Hiring Process Guide.
We are a **** Circle Back Initiative Employer - we commit to respond to every applicant.
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📌 Receptionist/Administration Officer (Melbourne)
🏢 Headspace
📍 Melbourne