Newman's Appliance Repairs is a home appliance repairer based at Ashmore Qld.
We are made up of a small team striving to deliver excellent service to our client base and have been a leader within the field for over 25 years.Due to our continued expansion & growth we have a rare opening in our close-knit team for additional Customer Service team members.Our team applies ourexpertise & process to quickly and professionally restore our customers satisfaction in their essential appliances & air-conditioners.
Our customers are leadingmanufacturer brands, warranty providers, property managers, and private owners in the greater Gold Coast area.We are a preferred provider to most of our clients and so have a solid flow of work that guarantees steady, low-stress, rewarding work.
We don't work weekends and value a strong work-life balance.We are looking for a proactive team player with a "hands on approach" and a "can do attitude" and the responsibilities, which will include:Booking customer appointments, answering inbound calls,



data entry.
Enquiries via email, on-line & phone.Previous scheduling experience an advantageDevelop strong relationships with customers in the delivery of excellence in customer serviceAbility to work with a great TeamAssist clients with enquiries & provide technical insight into the parts required to achieve a first-time fix - training provided.Skills and experienceCustomer service focused & willing to assist clientsAbility to multitask, work autonomously and as part of our friendly teamMust be highly organised, solid attention to detail & accuracySound computer skills in the use of Outlook and the ability to work across various manufacturers websitesAbility to excel in a fast-paced and demanding environmentBenefitsMonday to Friday 8am - 4.10pm five days per weekImmediate start will be offered to the right applicant.
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📌 Customer Service Role (Gold Coast)
🏢 Newman's Appliance Repairs
📍 Gold Coast