HAYLO People are partnering with an established organisation to recruit a Technical Specialist within their NSW Workers Compensation team.
This role will focus on strengthening regulatory compliance, improving claims management practices and providing technical guidance to Case Managers. You'll work closely with leadership to support team performance and drive consistent claims outcomes.
The Role
Providing technical advice and guidance to Case Managers on complex Workers Compensation claims
Reviewing ongoing liability, reasonable excuse decisions and other compliance-related activities
Coaching and mentoring Case Managers to improve technical knowledge and decision-making
Supporting claims strategy reviews to improve claims progression and return-to-work outcomes
Working closely with Team Leaders to identify technical gaps and improve overall team performance
About You
Solid end-to-end NSW Workers Compensation claims management experience
Experience in a technical specialist role or as a high-performing Senior Case Manager looking to step up
Sound knowledge of NSW Workers Compensation legislation, compliance and claims decision-making
Experience managing complex claims, ideally within a self-insurance environment
Strong communication skills and confidence working with different personalities and stakeholders
Benefits
Salary up to $118,000 + super
Open to candidates across NSW, with remote flexibility depending on location
Chance to influence technical capability and claims performance across an established team
Exposure to self-insurance setting
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📌 Technical Specialist, Workers Compensation Sydney (Australia)
🏢 Haylo People
📍 Australia
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