31 Oct
|
Assurant
|
Melbourne
31 Oct
Assurant
Melbourne
Assurant in Hawthorn East seeks a Complaints Team Leader to oversee complex complaints, coach a team of Officers, and ensure regulatory compliance.
You will resolve escalated claims, make final IDR decisions, and drive improvements across the complaints function in a hybrid work workplace.
Join a diverse team and lead initiatives that improve customer outcomes while meeting SLAs and KPIs.
Prior regulatory exposure and leadership skills are highly valued.
#J-*****-Ljbffr
📌 Senior Complaints Leader — Idr & Escalations (Melbourne)
🏢 Assurant
📍 Melbourne