ABOUT WILSON
Wilson Security is the leading provider in the provision of security services across Australia and New Zealand.
Our services are supported by a highly experienced management team, industry-leading expertise and a strong local and national structure.
We are committed to becoming Australasia's leading provider of integrated Security Solutions.
Wilson Security has an established Blue Chip national client portfolio which is in a period of significant growth.
ROLE DESCRIPTION
Wilson Security is inviting applications for the position of Site Manager at a prominent Perth university.
The Site Manager will oversee the day-to-day delivery of security services across multiple university locations.
The successful candidate will lead an established team of Shift Supervisors, Control Room Operators, Patrol Officers, and relief staff.
This is a high-profile contract with strong operational standards and established client relationships.
Expectations for the incoming Site Manager will be high, with a focus on maintaining reliable service delivery, supporting the team and continuing to improve contract performance.
The successful applicant will receive an appropriate transition and handover, with ongoing support available through the Client Service Manager, Duty Manager and broader Wilson Security management team.
ABOUT THE ROLE
The Site Manager will provide visible leadership across the contract and maintain regular engagement with the client, university stakeholders, supervisors and frontline team members.
Key responsibilities will include:
Managing daily security operations across all contract locations
Providing leadership, direction and support to supervisors and team members




Maintaining strong relationships with the client and key stakeholders
Monitoring employee performance, attendance, conduct and compliance
Coordinating roster coverage, leave, onboarding
Supporting training, toolbox talks and employee development
Overseeing incidents, complaints, investigations and operational escalations
Ensuring site procedures and client instructions are followed
Supporting audits, inspections, safety requirements and corrective actions
Monitoring missed hours and other service-delivery risks
Preparing operational reports and providing clear management updates
Supporting university events, additional services and changing operational requirements
Identifying opportunities to improve communication, team capability and service delivery
ABOUT YOU
You will be a visible and approachable leader who communicates professionally, takes ownership and follows matters through to completion.
You will be expected to set clear standards, support the development of supervisors and hold team members accountable when required.
You must also be able to balance client expectations, employee needs and Wilson Security requirements within a busy 24/7 environment.
ESSENTIAL REQUIREMENTS
Current Western Australian Security Officer licence
Current Australian driver's licence
Experience supervising or managing security team members
Strong client service and stakeholder-management skills




Experience managing incidents, escalations and operational issues
Strong written and verbal communication skills
Sound organisation, reporting and problem-solving abilities
Working knowledge of computer based reporting and security systems
Ability to work independently and manage competing priorities
Experience within a university, corporate or other large multi-site environment will be highly regarded.
A Certificate IV in Security Management or another relevant qualification is also desirable.
WHY JOIN THIS CONTRACT?
This position provides an opportunity to lead an experienced security team within a complex and highly visible environment.
It will also allow the successful applicant to develop further experience in workforce planning, performance management, client engagement and contract operations.
Wilson Security is an employer of choice, engaging with our people both online and in person.
We offer comprehensive Training and Development, Employee Perks like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs.
Our Innovation Council and Corporate Social Responsibility team connect with our communities through fundraising, sponsorship, and team building.
In ****, we were recognized by the Australian Security Industry Association as the Outstanding Security Guarding Company.
We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples.
Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.
Master Licence: WA SA*****
#J-*****-Ljbffr

📌 Site Manager - Nedlands Wa (Perth)
🏢 Wilson
📍 Perth