Senior Case Manager — Claims & Digital Transformation Lead Melbourne (Australia)

Senior Case Manager — Claims & Digital Transformation Lead Melbourne (Australia)

01 Nov
|
MetLife Insurance
|
Australia

01 Nov

MetLife Insurance

Australia

MetLife Australia is seeking a Senior Case Manager in Melbourne to own a portfolio of complex Group Life Insurance claims, including TPD, IP and Death. You will lead change, balance empathy with commercial outcomes, and drive customer-first service in a digitally evolving workplace.

You will mentor peers, ensure decisions align with policy definitions and risk frameworks, and collaborate with internal and external stakeholders to deliver excellence in claims handling.
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📌 Senior Case Manager — Claims & Digital Transformation Lead Melbourne (Australia)
🏢 MetLife Insurance
📍 Australia

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