Job Details: Senior Enterprise Services Engineer
Full details of the job.
Vacancy Name
Vacancy No
Vacancy No VN485
Location
Employment Type
Employment Type FT - Full-time
Hours Per Week (Part Time Only)
Position Purpose
The Senior Enterprise Service Engineer is a key position in the technology team, directly building and supporting technology within a mission critical environment.
The individual will be an infrastructure expert with substantial experience in several key domains.
A person who understands that delivery requires ownership and collaboration and who only wants to innovate and create highly operationally secure and resilient solutions.
Key Accountabilities
TechnicalDrive the adoption of new technologies and provide strategic thinking to the group
Ensure all products, services and procedures are highly secure
Ensure all assets are highly available and appropriately monitored
Design, provision, support and maintain physical and virtual server infrastructure
Drive the successful completion of business and Secure IT projects
Ensure all assets are hardened and patched appropriately on a regular basis through automation
Support the administration of the company's cloud infrastructure
Secure access to AAL in partnership with other IT technical teams
Research and participate in the procurement of relevant infrastructure, systems and services
Working closely with network and data centre support, maintain, test and update disaster recovery procedures for server and storage infrastructure
Work collaboratively with support partners to ensure the timely delivery of services in compliance with agreed several levels
Support the review of policies and procedures that manage relevant technology assets, systems and services
Support the ongoing improvement in AAL's cyber security posture, including participation in risk management and business continuity reviews
TeamMentor team members and provide thought leadership to the Secure IT team
Bring a team-oriented, can-do mindset to the team and contribute to the advancement of the Secure IT team's workplace culture




Build strong partnerships and relationships across the business
Supply technical advice, guidance and work scope information to technology project enquiries
Regularly review industry trends to ensure that the team is aware of best practice thinking on relevant infrastructure, systems and services
Actively contribute to the planning for the obsolescence, renewal or expansion of infrastructure, systems and services to ensure the team continues to satisfy business needs and service expectations
Embed Customer Service in attitudes and actions
Contribute to a safe, healthy and discrimination free workplace
Comply with the WHS Responsibility Guidelines
Comply with the Environmental Responsibility Procedure
TechnicalDrive the adoption of new technologies and provide strategic thinking to the group
Ensure all products, services and procedures are highly secure
Ensure all assets are highly available and appropriately monitored
Design, provision, support and maintain physical and virtual server infrastructure
Drive the successful completion of business and Secure IT projects
Ensure all assets are hardened and patched appropriately on a regular basis through automation
Support the administration of the company's cloud infrastructure
Secure access to AAL in partnership with other IT technical teams
Research and participate in the procurement of relevant infrastructure, systems and services
Working closely with network and data centre support, maintain, test and update disaster recovery procedures for server and storage infrastructure
Work collaboratively with support partners to ensure the timely delivery of services in compliance with agreed several levels




Support the review of policies and procedures that manage relevant technology assets, systems and services
Support the ongoing improvement in AAL's cyber security posture, including participation in risk management and business continuity reviews
TeamMentor team members and provide thought leadership to the Secure IT team
Bring a collaborative, can-do mindset to the team and contribute to the advancement of the Secure IT team's workplace culture
Build strong partnerships and relationships across the business
Supply technical advice, guidance and work scope information to technology project enquiries
Regularly review industry trends to ensure that the team is aware of best practice thinking on relevant infrastructure, systems and services
Actively contribute to the planning for the obsolescence, renewal or expansion of infrastructure, systems and services to ensure the team continues to satisfy business needs and service expectations
Embed Customer Service in attitudes and actions
Contribute to a safe, healthy and discrimination free workplace
Comply with the WHS Responsibility Guidelines
Comply with the Environmental Responsibility Procedure
Live the AAL values
Accountability– Excellence starts with ownership
Integrity– Do the right thing, even when no one's around to see it
Respect– Good humans make great workplaces
Teamwork– Collaboration drives us Celebration unites us
Customer Focused– Think customer.
Always!
Qualifications/Skills/Experience
QUALIFICATIONS
Appropriate related studies or certificates, either achieved or in progress, noting that demonstrated industry experience (refer below) is essential
EXPERIENCE
Minimum 10 years' experience with Microsoft Active Directory or Entra
Minimum 10 years' experience with virtualisation
Minimum 5 years' Azure environment administration
Minimum 10 years' experience with enterprise server, storage and backup technology
Experience working within a technology team in a complex or critical infrastructure organisation
Applications close 5pm, Friday 23 May
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📌 Senior Enterprise Services Engineer (Adelaide)
🏢 Adelaide Airport
📍 Adelaide