Looking to take the next step in your Microsoft Cloud career?
We're looking for anAssociate Systems Engineerto join our Managed Services team inMelbourne, supporting customer Microsoft Cloud environments acrossMicrosoft 365 and Azure.
This is a great opportunity for someone with around2 years' experience in an IT outsourcing environment, particularly across Microsoft technologies, who enjoys troubleshooting, solving customer challenges and continuing to build their technical capability.
What you'll be doing
Support and proactively analyse customer Microsoft Cloud environments
Identify opportunities to improve performance, capacity, event and security monitoring
Troubleshoot incidents and contribute to problem resolution
Take ownership of customer requests and incidents through to complete
Collaborate with technical teams, presales and sales
Mentor and support lower-level support teams
What we're looking for
Around 2 years' experience in an IT outsourcing environment
Experience supporting Microsoft technologies
Exposure to M365 and Azure
Strong troubleshooting and time-management skills
Ability to identify knowledge gaps and support continuous improvement
Excellent communication and customer service skills
Confidence managing customer expectations and working in busy environments
Microsoft Cloud certifications or relevant IT qualifications are highly regarded
Familiarity with Microsoft support escalation processes,



including Premier Support, is highly regarded
Why join Data#3
Data#3 is ASX200 listed and reported gross sales of $3.4 billion in FY26.
Headquartered in Brisbane we have approximately 1,400 employees across 12 locations in Australia and Fiji.
We have been voted HRD's Employer of Choice for the last 11 years and named Top 10 for Australia's Best Workplaces in Technology by Outstanding Place To Work
Australian Citizenship (required due to client security and contractual obligations)
Ability to obtain and maintain aNational Police Certificate
At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace.
We are committed to building a culture where everyone feels welcome, respected, and valued - and we encourage your application.
Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia.
REF: KISH******
Data#3 will request as part of the recruitment process reference checks and verification of your right to work in Australia.All final applicants for this position will be asked to consent to a police check.
Please note that applicants with criminal records will not automatically be excluded from the recruitment process.
Each application will be considered on its merits and inherent requirements of the role.
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📌 Associate Systems Engineer (Sydney)
🏢 Data#3
📍 Sydney